Engineer

• Receive work assignments from the ticketing system or leadership and execute observability engineering requests
• Architect, deploy, and manage Elastic-based observability solutions across hybrid cloud and on-prem environments
• Configure dashboards, visualizations, alert rules, anomaly detection jobs, and ML-based detections within Elastic
• Optimize ingestion pipelines, index lifecycle management (ILM), retention policies, and search/query performance
• Integrate Elastic Observability with Azure, VMware, network devices, Microsoft 365, ServiceNow, and API-based data sources
• Implement logs, metrics, and traces instrumentation across infrastructure, cloud workloads, network systems, and containers
• Build synthetic monitoring checks, baseline performance metrics, and user-experience monitoring for critical SaaS applications
• Design and refine alerting strategies to reduce false positives and improve detection precision
• Support incident response by providing real-time monitoring views, RCA data, correlation insights, and post-incident analytics
• Maintain dashboards, documentation, and runbooks for internal teams
• Train teams on Elastic usage, dashboard interpretation, and alert tuning for operational excellence
• Collaborate with cross-functional teams (Cloud, Infrastructure, Enterprise Apps, Security) to define and enforce monitoring standards
• Participate in major initiatives to embed observability controls into design, deployment, and operations
• Ensure observability systems meet enterprise requirements for performance, security, scalability, and compliance
• Provide on-call support for critical incidents on a scheduled rotation

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