Resort General Manager
Blue Water
full-time
Posted on:
Location Type: Office
Location: Luray • Virginia • United States
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Salary
💰 $85,000 - $100,000 per year
About the role
- Provide outstanding leadership to drive and motivate the team
- Ensures the effective use of staffing and scheduling to achieve appropriate coverage and maximize labor efficiencies
- Monitors attendance patterns, and adjusts staffing levels as needed to optimize operational efficiency
- Active champion and executor of human resource management strategies related to payroll and benefits, onboarding and offboarding requirements, adherence to company policies, employment laws (federal and state), and various other state and federal compliance and regulatory guidelines
- Train and motivate team members to deliver an exceptional guest experience
- Oversee and administer guest service portals, tools, and resources such as guest communication applications, social media and online review platforms, satisfaction surveys, and onsite tools
- Lead and manage financial results and reporting through effective revenue management, expense and operational controls, forecasting, and labor management
Requirements
- A bachelor's degree in business, Hospitality Management, or another related field is preferred
- 3-5 years of Tourism or Hospitality Leadership experience
- 3-5 years of RV Campground experience is required
- Food & Beverage experience (F&B) preferred
- Safe Serve Certified preferred
- Budgeting, Forecasting, and P&L experience are required; using ProfitSword , PowerBI , or other accounting management and forecasting tools is preferred
- Effective use of computer software, sales tracking software, CRM tools, and social media
Benefits
- Salary range : $85,000 - $100,000
- Bonus eligible : 10%
- Benefits: Medical / Vision / Dental / 401K / Property discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budgetingforecastingP&L managementstaffingschedulingrevenue managementoperational controlslabor managementhuman resource managementguest service management
Soft Skills
leadershipteam motivationcommunicationorganizational skillsguest experience enhancement
Certifications
Safe Serve Certified