Blue Water

General Manager, Resort

Blue Water

full-time

Posted on:

Location Type: Office

Location: Cave City • Kentucky • United States

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Salary

💰 $65,000 - $75,000 per year

About the role

  • Provide outstanding leadership to drive and motivate the team.
  • Ensure the effective use of staffing and scheduling to achieve appropriate coverage and maximize labor efficiencies.
  • Oversee time and labor management processes, ensuring accurate tracking of employee hours, compliance with labor laws, and effective scheduling.
  • Actively champion and execute human resource management strategies related to payroll and benefits.
  • Train and motivate team members to deliver an exceptional guest experience.
  • Establish and ensure optimal property conditions such as cleanliness, maintenance, and aesthetic appeal.
  • Resolve and address guest concerns and complaints.
  • Oversee and administer guest service portals, tools and resources.
  • Manage financial results and reporting through effective revenue management, expense and operational controls, forecasting, and labor management.
  • Collaborate effectively with third-party vendors to align operational goals, enhance guest experiences, and drive overall property success.

Requirements

  • Bachelor's degree in Business, Hospitality Management, or another related field is preferred
  • 3-5 years of Tourism or Hospitality Leadership experience
  • 3-5 years of RV Campground experience is required
  • Food & Beverage experience (F&B) preferred
  • Safe Serve Certification preferred
  • Budgeting, Forecasting, and P&L experience required; experience using ProfitSword, PowerBI, or other accounting management and forecasting tools is preferred
  • Effective use of computer software, sales tracking software, CRM tools, and social media
  • Competitive nature with a strong desire to Win!
  • Prior experience managing payroll and the employee life cycle utilizing an automated system
  • Ability to adapt quickly and lead others through change
  • Ability to manage multiple projects and work assignments
  • Strategic thinker!
Benefits
  • Salary range : $65,000-$75,000
  • Bonus eligible : 10%
  • Benefits: Medical/Vision/Dental/401K/Property discounts /Grow with Blue Water Professional Development Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
budgetingforecastingP&L managementpayroll managementemployee life cycle managementrevenue managementlabor managementstaffingschedulingguest service
Soft skills
leadershipmotivationcommunicationproblem-solvingadaptabilitystrategic thinkingteam collaborationproject managementcustomer servicecompetitive nature
Certifications
Bachelor's degreeSafe Serve Certification