Community Engagement Advisor, Bilingual

Blue Stream Fiber

. - Drive sales and subscriber growth through direct, in-person engagement within assigned communities .

Posted 5/1/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

- Drive sales and subscriber growth through direct, in-person engagement within assigned communities .
- Conduct door-to-door outreach, community events, and property engagement initiatives.
- Identify customer needs and recommend appropriate Blue Stream Fiber solutions (video, internet, voice).
- Upsell and cross-sell services to maximize revenue and customer satisfaction.
- Educate residents on product offerings, pricing, and service enhancements.
- Partner with the Account Manager to build strong, long-term relationships with property managers as a trusted sales advisor.
- Serve as the dedicated sales representative for assigned properties, ensuring leasing offices are stocked with marketing materials that drive adoption, visibility, and revenue growth.
- Assist during town halls to educate residents on new service availability.
- Support onboarding and installation phases.
- Serve as the on-site sales subject matter expert throughout property launches and conversions
- Create and manage customer orders within the ICOMS billing system.
- Utilize internal systems for data entry, customer registration, and account updates.
- Request from Account Manager or Field Sales (Manager or Supervisor) who will submit and coordinate marketing collateral requests (flyers, welcome letters, etc.).
- Provide feedback to improve sales processes and customer experience.
- Stay informed on competitive offerings, market trends, and industry developments.
- Contribute to community-level sales strategies and penetration goals.
- Partner with leadership to drive performance and achieve revenue targets.
- Collaborate with Field Sales Manager to meet and exceed sales objecti

Requirements

What you’ll need

- **Must live in the West Palm Beach, Florida area**
- Minimum 2+ years of sales experience (telecom experience preferred).
- Proven success in consultative, field-based sales environments.
- Strong problem-solving and decision-making capabilities.
- Ability to manage conflict and build relationships in diverse environments
- Excellent organizational and time management skills.
- High level of accountability and performance ownership.
- Proficiency in Microsoft Office (Excel, PowerPoint, etc.).
- Strong communication skills (written and verbal).
- Bilingual (English/Spanish)
**

Benefits

Comp & perks

- Medical, Dental and Vision
- PTO & Holidays
- 401K + Match
- Life Insurance
- FSA & HSA
- Short Term/Long Term Disability
- Legal Plan Support & EAP
**

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales experienceconsultative salesfield-based salesproblem-solvingdecision-makingconflict managementorganizational skillstime managementbilingual

Soft Skills

relationship buildingaccountabilityperformance ownershipcommunication skills