Business Analyst

Blue Stream Fiber

Business Analyst role supporting the execution of product operations at Blue Stream Fiber. Analyzing product performance, maintaining documentation, and coordinating with cross-functional teams.

Posted 4/23/2026full-timeRemote • Florida • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Support Product Managers with ongoing analysis of product performance, customer behavior, and operational metrics.
Pull and validate data from internal systems to support product decisions and day-to-day execution.
Assist in evaluating product changes, pricing updates, and new initiatives through structured analysis and reporting.
Track and monitor key product metrics (e.g., revenue, adoption, churn, usage) and provide regular updates.
Develop, maintain, and distribute recurring reports and dashboards related to product performance and KPIs.
Respond to ad hoc data requests with accurate, timely analysis.
Ensure data consistency and accuracy across reports and systems.
Identify trends, anomalies, and data gaps, and escalate findings as needed.
Gather, document, and maintain business and functional requirements for product initiatives and system enhancements.
Translate business requests into clear, structured requirements for Engineering, IT, and Operations teams.
Create and maintain documentation including process flows, use cases, and business rules.
Ensure requirements are complete, organized, and aligned with business needs before handoff to technical teams.
Support execution of product initiatives across the lifecycle, including launches, updates, and operational changes.
Track deliverables, timelines, and dependencies to ensure projects stay on schedule.
Assist with testing, validation, and rollout activities to ensure accuracy and completeness.
Help monitor post-launch performance and document outcomes.
Work closely with Product Manager and Marketing, Sales, Finance, Operations, and Engineering to support execution of product-related work.
Follow up on open items, track action items, and ensure alignment across teams.
Act as a point of contact for clarifying requirements and resolving day-to-day questions from stakeholders.
Assist with analysis of pricing changes, promotions, and product packaging across all service lines.
Support Finance and Marketing with data gathering and performance tracking for offers and promotions.
Maintain documentation of pricing structures and changes.
Gather competitive pricing and promotions for key competitors and market segments and update regularly.

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Finance, Economics, Information Systems, or a related field.
1–3 years of experience in business analysis, reporting, data analysis, or operational support roles.
Experience with data analysis tools (e.g., SQL, Excel, Power BI, or similar) and strong familiarity with Microsoft Office and remote collaboration tools.
Experience working with large datasets, building reports, and ensuring data accuracy.
Experience or familiarity with telecommunications, subscription-based services, or technology products preferred.
Experience working with billing systems, CRM tools, or product-related systems is a plus.

Benefits

Comp & perks

- Medical, Dental and Vision
- PTO & Holidays
- 401K + Match
- Life Insurance
- FSA & HSA
- Short Term/Long Term Disability
- Legal Plan Support & EAP

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisreportingbusiness analysisdata validationKPI trackingrequirements gatheringprocess documentationtestingdata accuracytrend analysis

Soft Skills

communicationorganizational skillscollaborationproblem-solvingattention to detailstakeholder managementtime managementadaptabilitycritical thinkingproject management