Senior Manager, Outposts

Blue Star Families

Senior Manager handling Outposts for Blue Star Families, the largest nonprofit serving military families. Overseeing network growth and partnerships to provide essential community support.

Posted 5/9/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $69,000 - $88,000 per yearWebsite

About the role

Key responsibilities & impact

Manage the vetting and selection of local organizations to serve as Outpost partners.
In collaboration with the Outposts, support the execution and management of high-quality business strategies and plans, ensuring their alignment with BSF’s short- and long-term objectives.
Work with Outposts and BSF Programs and Digital teams to identify programs, services, and events to be carried out at Outpost locations.
Train and onboard outposts.
Collaborate with the BSF Research and Evaluation team on the delivery of national research initiatives and ensure program evaluation practices are implemented by outpost partners.
Collaborate with the Strategic Alliances and Government Relations teams to ensure that community leaders, elected officials, senior military, and other key stakeholders are aware of and engaging with BSF Outposts, resources, and programming.
In partnership with cross-departmental teams, communicate KPIs to help evaluate and track Outpost performance, impact, and progress.
Assist with preparing and monitoring budgets, contracts, and MOUs.
Support Chapter Executive Directors with the management and oversight of Outposts in their service areas.
Manage Outpost marketing, public relations, and social media strategies and materials.
Support expansion into new markets, including outreach, partner development, and launch planning.
Execute annual Outpost goals and strategic initiatives, driving cross-functional alignment across BSF departments to ensure successful delivery.
Contribute to fundraising efforts by supporting proposals, storytelling, and stakeholder engagement to sustain and scale the Outposts program.

Requirements

What you’ll need

Bachelor’s Degree in relevant field required, advanced degree preferred.
4-7 years of progressively responsible work experience in program management and community outreach roles.
Experience in monitoring budgets and reviewing contracts.
Self-motivated with the ability to quickly and easily adapt to changing organizational needs.
Strong communication (written, verbal, and interpersonal) skills.
Excellent organizational and project management skills.
Cultural competence in the military and Veteran space.
Ability to travel out of town overnight several times per year for staff offsites, planning retreats, and company-wide events.

Benefits

Comp & perks

Health insurance
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementbudget monitoringcontract reviewstrategic planningperformance evaluationstakeholder engagementmarketing strategiespublic relationssocial media managementfundraising

Soft Skills

communication skillsorganizational skillsproject management skillsself-motivatedadaptabilitycultural competence

Certifications

Bachelor’s Degreeadvanced degree