Senior Quality Assurance, Field Manager

Blue Raven Solar

Senior Field Quality Manager advancing SunPower’s solar installation and service quality in Orem. Driving zero defects, field audits, engineering improvements, training, and operational excellence across installation partners.

Posted 8/10/2026full-timeOrem • Utah • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Quality Engineering and Field Operations, with a strong focus on First Pass Yield improvements, defect reduction, and compliance with industry standards. Proven ability to lead cross-functional teams, implement continuous improvement methodologies, and deliver effective quality training programs.

Highest-signal resume keywords

Quality EngineeringFirst Pass Yield ImprovementRCCA/8D MethodologiesISO 9001 ImplementationSolar Energy Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

FMEAContinuous ImprovementQuality Metrics DevelopmentField Defect InvestigationRisk AssessmentQuality AuditsField Performance Data AnalysisCustomer Satisfaction MetricsTechnical CommunicationProblem-Solving

Soft Skills

CoachingMentoringLeadership DevelopmentStakeholder InfluenceTeam Collaboration

Tools & Technologies

ANDON CORDBattery Storage SolutionsPower ElectronicsRenewable Energy TechnologiesDesign Engineering Collaboration

Certifications & Qualifications

Bachelor’s Degree in EngineeringUL CertificationNEC ComplianceIEC Standards Knowledge

Industry Keywords

Solar IndustrySemiconductor IndustryU.S. Department of Energy GuidelinesElectrical CodesInstallation Best Practices

About the role

Key responsibilities & impact

Lead the development and deployment of strategies to achieve and sustain 100% FPY and Zero Defects across field operations
Champion ANDON CORD, RCCA/8D, FMEA, and continuous improvement methodologies
Drive compliance with company specifications, industry standards, and regulatory requirements as the primary field quality lead
Partner with Engineering, Operations, and Installation Partners to identify and eliminate field defects and rework
Develop, implement, and monitor quality metrics including FPY, defect rates, customer satisfaction, and corrective action effectiveness
Lead investigations of field failures, customer escalations, and systemic quality issues using structured problem-solving methodologies
Conduct quality reviews and risk assessments
Evaluate new products, technologies, installation methods, and battery storage solutions for field readiness
Collaborate with Engineering to drive design improvements using field performance data and customer feedback
Develop and deliver quality training programs for Field Managers, DIMs, RIMs, installation crews, and installation partners
Coach field personnel on quality standards, inspection methods, RCCA processes, FMEA principles, and continuous improvement techniques
Foster quality ownership, accountability, and customer-focused execution across field organizations
Travel to field locations to observe processes, coach teams, perform quality audits, and support critical customer and operational initiatives
Maintain a strong field presence for rapid issue resolution and continuous improvement execution

Requirements

What you’ll need

Bachelor’s Degree in Mechanical, Industrial, Electrical Engineering, or a related technical discipline required
Minimum 7 to 10 years of progressively responsible experience in Quality Engineering, Field Operations, Solar or Semiconductor Industry
Demonstrated experience in solar energy systems, battery storage systems, power electronics, or renewable energy technologies
Strong understanding of UL, NEC, IEC, and applicable industry certification
Knowledge of U.S. Department of Energy guidelines, industry standards, electrical codes, and solar installation best practices
Proven track record of improving quality, operational efficiency, customer satisfaction, and field performance metrics
Experience implementing and sustaining ISO 9001
Strong background working with Design Engineering, Field Operations, Manufacturing, Supplier Quality, and Customer Success organizations
Demonstrated success driving First Pass Yield improvements, defect reduction, and operational excellence initiatives
Exceptional problem-solving and decision-making skills
Proven ability to lead cross-functional teams and organizational change
Strong coaching, mentoring, and leadership development capabilities
Ability to influence stakeholders at all organizational levels
Excellent written, verbal, and presentation skills
Ability to communicate technical information effectively to management
Strong customer-facing skills and ability to build productive relationships with internal and external stakeholders
Highest standards of integrity and professionalism
Results-driven with a strong bias for action and execution
Team-oriented and able to thrive in a fast-paced, high-growth environment
Positive, optimistic, and resilient with a continuous improvement mindset
Willing to engage at all levels of the organization and lead by example
Ability to occasionally lift office products and supplies up to 50 pounds

Benefits

Comp & perks

Employee RSU Awards program
Quarterly & Annual bonus program (based on performance)
Competitive coverage for Health, Dental, and Vision insurance
PTO/DTO for full-time employees
10 paid holidays
Fully stocked breakroom with snacks, drinks, breakfast, and company provided lunch once a week
Ping pong and Corn hole in office
CanyonPark Perks: Access to a gym, pickleball & basketball courts, outside patio areas, food trucks, and more