Senior Director – NA Fulfillment

BLUE ORIGIN

Director of NA Fulfillment at Blue Origin responsible for logistics and fulfillment of aerospace hardware. Leading teams to implement best practices and ensure operational efficiency across multiple locations.

Posted 6/29/2026full-timeSpace Coast • Alabama, Florida, Washington • 🇺🇸 United StatesSenior💰 $218,590 - $306,025 per yearWebsite

About the role

Key responsibilities & impact

Responsible for fulfillment, order flow, outbound and reverse logistics for aerospace hardware
Design and implement best-in-class processes for all aspects of warehouse, logistics, and fulfillment
Expert in inbound and outbound fulfillment, warehousing, reverse logistics processes, and asset & inventory management with a multi-site perspective
Leverage operations expertise to scale from initial product introduction to full-rate production for large-scale, complex aerospace vehicles
Create strong partnerships across operations, program, supply chain, and technical teams
Responsible for the Fulfillment team’s vision and execution plans for long-term scaling
Make big decisions and innovate to improve the customer experience
Actively participate in the day-to-day tactical operations
Identify root causes and corrective actions to improve performance as we scale
Interact with third-party providers for warehousing and transportation
Partner with up- and down-stream teams to address pain points
Develop a team of leaders and empower them to make decisions independently
Serve as an escalation point when operational issues arise
Oversee inventory management including inbound product tracking, facility space constraints, supplier returns, shipping and receiving capabilities, etc.
Maintain correct counts/controls of finished goods inventory
Support all departments with knowledge and ability to perform all functions of their position by providing additional training, support, and resources as needed
Facilitate the integration and continuation of cross-training programs throughout the departments to promote team cohesion, efficiency, and continued employee growth
Work closely with Enterprise Technology to identify and implement state-of-the-art technologies and manage implementation across all sites.

Requirements

What you’ll need

Deep understanding of logistics, warehouse, and fulfillment processes
Willing to build and implement processes and measurements to measure performance and drive continuous improvement
Ability to thrive in a fast-paced environment involving ambiguity and high rates of change
7+ years of working cross-functionally with tech and non-tech teams
7+ years of program or project management experience
7+ years of managing, analyzing, and communicating results to senior leadership
Experience creating and executing multi-site logistics and warehouse strategies, including the use of 3PL solutions
Experience implementing repeatable processes and driving automation or standardization
Experience defining program requirements and using data and metrics to determine improvements
Excellent verbal and written communication and negotiation skills
Advanced Microsoft Office skills (Word, Excel, PowerPoint, Outlook)
Bachelor’s degree or equivalent work experience.

Benefits

Comp & perks

Medical, dental, vision, basic and supplemental life insurance
Paid parental leave
Short and long-term disability
401(k) with a company match of up to 5%
Education Support Program
Stock Options for all regular employees (working at least 20 hours/week)
Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Logistics ProcessesWarehouse StrategiesPerformance MeasurementData AnalysisProcess Automation3PL SolutionsProject ManagementInventory ControlFulfillment OperationsContinuous Improvement

Soft Skills

Communication SkillsNegotiation SkillsLeadershipTeam DevelopmentProblem Solving