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Human Resources Specialist II
BLUE ORIGIN. Respond to and triage general HR inquiries from across the organization through our case management system .
Posted 5/12/2026full-timeGreater Seattle Area • Alabama, Washington • 🇺🇸 United StatesJuniorMid-Level💰 $91,852 - $128,592 per yearWebsite
About the role
Key responsibilities & impact- Respond to and triage general HR inquiries from across the organization through our case management system
- Provide exceptional customer support to both employees and HR team members
- Investigate and resolve complex HR-related inquiries in a timely manner
- Process and rectify time clock discrepancies and attendance-related matters
- Support employee onboarding processes and activities
- Deliver personalized onsite assistance to employees as needed
- Collaborate with HR team members to ensure consistent service delivery
- Maintain accurate documentation and records in compliance with company policies
- Perform additional HR administrative duties as assigned
Requirements
What you’ll need- Bachelor's degree in Human Resources, Business Administration, or related field
- Minimum of 2 years of experience in HR or customer support roles
- Demonstrated experience supporting general HR inquiries and processes
- Previous case management experience
- Exceptional written and verbal communication skills
- Strong customer service orientation with a focus on problem-solving
- Ability to earn trust and maintain positive, professional relationships
- Proficiency with Microsoft Office Suite and HR information systems.
Benefits
Comp & perks- Medical, dental, vision, basic and supplemental life insurance
- Paid parental leave
- Short and long-term disability
- 401(k) with a company match of up to 5%
- Education Support Program
- Stock Options for all regular employees (working at least 20 hours/week)
- Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours
- Up to 14 company-paid holidays.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
case managementHR information systemstime clock processingattendance managementemployee onboardingdocumentation maintenance
Soft Skills
customer supportproblem-solvingcommunicationrelationship buildingtrust earning
Certifications
Bachelor's degree in Human ResourcesBachelor's degree in Business Administration