Project Manager

• Serve as the primary agency point of contact for assigned clients, maintaining strong, solutions-oriented relationships
• Manage daily communication and coordination between clients and internal teams, including updates on project status, timelines, and deliverables
• Prepare for and support client meetings, including agenda creation, documentation of meeting notes, and clearly defining and communicating follow-up items
• Ensure timelines are realistic, updated, and communicated
• Collect and translate client input and feedback on deliverables into clear, actionable tasks for creative, content, and quality control teams – using internal proofing tools where appropriate
• Maintain organized project documentation, workflows, and file management to ensure smooth collaboration and audit-ready processes
• Track workflow progression and ensure deadlines, dependencies, and approvals stay on schedule
• Support development of internal briefs and ensure teams start with clear requirements, timelines, and context
• Manage submission workflows in MLR review systems such as Veeva (or similar), including uploads, annotations, referencing, and submission tracking
• Collaborate with agency leadership and internal teams to plan resourcing and team capacity
• Proactively identify risks or bottlenecks and present solutions to keep projects on track

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