Senior Engineer TAM - Remote US Only
Blue Mantis
AWSAzureCloudVMware
Salary
💰 $130,000 - $150,000 per year
Job Level
Senior
Tech Stack
AWSAzureCloudVMware
About the role
- Senior Technical Account Manager (TAM) role description: serve as the technical liaison and trusted advisor to high-value clients; strong foundation in enterprise IT systems; customer-focused; willingness to roll up sleeves.
Requirements
- Historical experience managing and administering Windows Server environment Strong knowledge of network device configuration and administration Understanding of cloud solutions on Microsoft Azure and AWS platforms, including hybrid environments Previous experience with virtualization technologies, including VMWare Proven success in a Technical Account Manager or customer-facing engineering role. Solid grasp of ITIL processes with the ability to lead incident, change, and problem management for enterprise clients. Capable of interpreting system metrics and translating them into meaningful, business-aligned actions. Excellent communication and interpersonal skills; able to bridge the gap between business needs and technical solutions. Strong presentation and documentation abilities. Highly self-motivated, organized, and comfortable working both independently and collaboratively.