Lead Pipeline Solutions Account Manager
Exact Sciences
Senior Technical Account Manager
Blue Mantis
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $130,000 - $150,000 per year
Job Level
Senior
Tech Stack
AWSAzureCloudVMware
About the role
- We are seeking a strategic and customer-focused Senior Technical Account Manager (TAM) with a strong foundation in enterprise IT systems to join our team.
- This role is responsible for serving as the technical liaison and trusted advisor to high-value clients.
- The ideal candidate will have a good understanding of enterprise IT infrastructure, a strong customer orientation and a willingness to roll up their sleeves when necessary.
Requirements
- Historical experience managing and administering Windows Server environment
- Strong knowledge of network device configuration and administration
- Understanding of cloud solutions on Microsoft Azure and AWS platforms, including hybrid environments
- Previous experience with virtualization technologies, including VMWare
- Proven success in a Technical Account Manager or customer-facing engineering role.
- Solid grasp of ITIL processes with the ability to lead incident, change, and problem management for enterprise clients.
- Capable of interpreting system metrics and translating them into meaningful, business-aligned actions.
- Excellent communication and interpersonal skills; able to bridge the gap between business needs and technical solutions.
- Strong presentation and documentation abilities.
- Highly self-motivated, organized, and comfortable working both independently and collaboratively.
