Blue Mantis

Senior Engineer TAM - Remote US

Blue Mantis

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $130,000 - $150,000 per year

Job Level

Senior

Tech Stack

AWSAzureCloudVMware

About the role

  • We are seeking a strategic and customer-focused Senior Technical Account Manager (TAM) with a strong foundation in enterprise IT systems to join our team.
  • This role is responsible for serving as the technical liaison and trusted advisor to high-value clients.
  • The ideal candidate will have a good understanding of enterprise IT infrastructure, a strong customer orientation and a willingness to roll up their sleeves when necessary.

Requirements

  • Historical experience managing and administering Windows Server environment
  • Strong knowledge of network device configuration and administration
  • Understanding of cloud solutions on Microsoft Azure and AWS platforms, including hybrid environments
  • Previous experience with virtualization technologies, including VMWare
  • Proven success in a Technical Account Manager or customer-facing engineering role
  • Solid grasp of ITIL processes with the ability to lead incident, change, and problem management for enterprise clients
  • Capable of interpreting system metrics and translating them into meaningful, business-aligned actions
  • Excellent communication and interpersonal skills; able to bridge the gap between business needs and technical solutions
  • Strong presentation and documentation abilities
  • Highly self-motivated, organized, and comfortable working both independently and collaboratively