Blue Mantis

Credit & Collections Representative

Blue Mantis

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $60,000 - $70,000 per hour

Job Level

Mid-LevelSenior

About the role

  • Contact customers to collect overdue payments.
  • Maintain accurate records of all collection activities.
  • Analyze customer accounts to identify overdue balances.
  • Prepare and send out invoices and account statements.
  • Identify and escalate high-risk accounts to management.
  • Conduct credit checks on new and existing customers.
  • Handle customer inquiries and disputes professionally.

Requirements

  • Proven experience as a Credit Collections Specialist or similar role.
  • Strong understanding of credit and collections processes.
  • Excellent communication.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office, particularly Excel.
  • Strong Organizational and time management skills
  • Customer service-oriented mindset.
  • Strong written and verbal communication skills
  • Conduct Credit Checks on new and existing customers
  • Monitor and report on collection activities and progress
  • Resolve Billing and payment discrepancies
  • Sending out invoices and account statements
  • Experience with accounting software such as NetSuite & SalesForce a plus.
Benefits
  • Please note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
  • We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
  • Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
credit collectionscredit checksbilling discrepanciesinvoicingaccount statementscollection activitiesMicrosoft Excelaccounting softwareNetSuiteSalesForce
Soft skills
communicationorganizational skillstime managementcustomer serviceteamworkindependenceproblem-solvingprofessionalismdispute resolutionanalytical skills