Reservations Manager

Blue Hawaiian Helicopters

Reservations Manager overseeing daily operations and sales for helicopter tours. Training team members and implementing strategies to maximize revenue in customer service.

Posted 7/31/2026full-timeKahului • Hawaii • 🇺🇸 United StatesMid-LevelSenior💰 $55,625 - $83,525 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and team management skills while overseeing operations in the Reservations department. Proven ability to drive sales, implement marketing strategies, and deliver exceptional customer service.

Highest-signal resume keywords

Leadership ExperienceCustomer ServiceSales ExperienceRevenue ManagementTeam Performance Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales StrategiesMarketing StrategiesRevenue ManagementCustomer Service Techniques

Soft Skills

Staff DevelopmentCollaborationOutstanding Customer Service

Certifications & Qualifications

High School DiplomaGEDBachelor's Degree Preferred

Industry Keywords

Reservations DepartmentSales PerformanceTour Bookings

About the role

Key responsibilities & impact

Oversee day-to-day operations of the Reservations department
Assist with staff development and training
Provide outstanding customer service
Drive sales and manage team performance
Collaborate with Sales team on tour bookings
Implement sales and marketing strategies

Requirements

What you’ll need

High school diploma or GED
4-6 years of related experience
Bachelor's degree preferred
2-4 years in customer service
2-4 years of sales experience
1-2 years in Revenue Management
Previous leadership experience

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible hours
Paid time off
Professional development