Customer Service Representative
Blue Cross NC
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
Visit company websiteExplore more
Salary
💰 $41,600 - $66,561 per year
About the role
- Act as a solution-focused, service advisor for BCBSNC customers
- Provide consistent, reliable and customized stakeholder service interactions
- Strengthen the BCBSNC brand by managing and expanding customer relationships
- Educate and encourage customers on use of alternative delivery channels
- Interface with governmental entities and plan participants regarding BCBSNC products
Requirements
- High school diploma or GED
- 0-2 years of experience in related field
Benefits
- Annual Incentive Bonus*
- 401(k) with employer match
- Paid Time Off (PTO)
- Competitive health benefits
- Wellness programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
solution-focusedservice advisorstakeholder servicecustomer relationship managementcustomer educationcommunicationinterpersonal skills
Certifications
high school diplomaGED