Blue Cross Blue Shield Association

Consultant

• Ensure Plans' operations handle customer interactions accurately and promptly
• Execute audit programs and validate reported results
• Present updates and recommendations at various events
• Contribute to strategic planning by developing materials, presentations, and documentation
• Create and improve standard operating procedures for departmental functions
• Interact extensively with Plan staff at all levels, requiring diplomacy in difficult conversations
• Influence local and national Plan operations
• Responsible for overall Plan execution of the Operational Audit Programs
• Analyze performance results and lead cross-functional meetings with Plan stakeholders to facilitate the development and completion of action plans for each performance program
• Lead in the development and administration of various audit initiatives/programs that impact internal and external stakeholders
• Provide Plans education and support by helping them to understand and properly execute operational and audit requirements in both formal and informal settings

Senior Performance Audit Consultant

Procurement

• Enable strategic decision-making across purchasing and finance by transforming operational, financial, and vendor data into actionable insights.
• Design and execute analytical frameworks that inform procurement strategy, optimize vendor performance, and support financial planning.
• Deliver and design strategic insights and inform decision making by leveraging purchasing, financial, and operational data.
• Ensure data integrity, process documentation and continuity across systems by partnering with key stakeholders.
• Lead efforts to maintain, enhance, and optimize data pipelines while resolving quality issues.
• Document system design decisions for purchasing and finance platforms.
• Champion automation of manual workflows to enhance operational efficiency.

Senior Performance Audit Consultant

Senior Purchasing Operations Analyst