Blue Cross Blue Shield Association

Events

• Serve as the primary contact for assigned programs, handling planning, documentation, vendor management, daily operations, and internal coordination.
• Utilize Cvent for RFPs, lead team meetings, manage registration and technology, create marketing content, oversee speaker management, and handle onsite logistics.
• Complete program close-out tasks, integrate sponsorships, maintain databases, and coordinate with internal partners.
• Research relevant industry information to present findings and make recommendations for BCBSA in meeting procedures that incorporate changing best practices and the current environment
• Ensure that conference and event planning follows practices and protocols identified and described by the BCBSA corporate DEI initiatives

Senior Event Consultant

Director

• Provide strategic leadership and oversight for the specialty pharmacy benefit serving a large federal member population
• Lead the overall administration, operational delivery, regulatory compliance, and program performance
• Serve as the enterprise owner of the specialty pharmacy benefit strategy for the Federal Employee Program
• Build and maintain trusted partnerships with federal program leadership, senior internal stakeholders, and vendor partners
• Lead executive program reviews and strategic discussions, presenting insights on program performance, emerging risks, and opportunities for improvement
• Provide leadership across clinical, operational, financial, analytics, and PBM teams
• Manage high-priority escalations and complex issues
• Provide strategic oversight and governance of the specialty pharmacy benefit
• Guide the planning, implementation, and continuous improvement of specialty pharmacy benefit programs
• Monitor program performance through key operational, clinical, and service metrics
• Ensure the specialty pharmacy program operates in full compliance with federal regulations, contractual obligations, and program governance standards
• Provide strategic oversight of PBM and specialty pharmacy vendor relationships
• Lead cross-functional teams responsible for implementing specialty pharmacy benefit updates, program enhancements, and regulatory changes
• Leverage specialty pharmacy claims data, utilization trends, and operational metrics to evaluate program performance

Government Specialty Pharmacy Director

Program Manager

• Manages all aspects of a large health insurance program
• Leads all aspects of contracting and implementation with the vendor partner and Office of Personnel Management (Office of personnel management)
• Responsible for developing the strategic business objectives to advance the program
• Leads the vendor partner and internal staff to develop and implement a work plan to ensure the strategic objectives are met
• Manages all aspects of contract oversight for two contracts, the vendor partner and OPM
• Leads all aspects of the annual benefit development
• Leads and serves as the subject matter expert for program education including the daily relationships with all parties involved in the program
• Facilitating education materials and attending and presenting at events throughout the year
• Monitoring all aspects of the vendor contract are being adhered to including service level agreements, reporting requirements, processes, and internal controls
• Oversees the inquiry response process to make sure questions/issues are resolved timely, accurately, and comprehensively
• Assures that the vendors fully cooperate and comply with all aspects of audits
• Develops the strategic business objectives to increase enrollment and retain membership
• Leads all aspects of the annual benefit development and implementation including benefit changes, coordinating actuarial premium development, brochure updates, managing OPM benefit negotiations, and overseeing vendor implementation of changes
• Leads and serves as the primary program contact, developing and maintaining relationships with the vendor partner, OPM, and internal BCBSA staff
• Facilitating, providing content, and reviewing all program education items such as flyers, advertising materials, presentations, social media content, emails, newsletters and wellness articles
• Leads the creation, content, updates, and navigation for the program website and mobile application
• Recommends and oversees the creation and updates of program digital tools
• Leads and participates in work groups, presents at meetings/conferences, attends community and open season events, conducts trainings and represents the program at other meetings

Senior Event Consultant

Government Specialty Pharmacy Director

Senior Program Manager – Supplemental Benefits, Dental