Delivery Director

Blue Acorn iCi

Delivery Director leading and managing successful client engagements for Blue Acorn iCi. Driving growth and ensuring quality delivery while maintaining strong client relations and team support.

Posted 5/23/2026full-timeRemote • Illinois • 🇺🇸 United StatesLead💰 $160,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact

Lead and manage the successful delivery and growth of existing client engagements.
Responsible for all facets of existing accounts to drive growth and ensure successful delivery of all client engagements.
Accountable for delivery quality, performance to budget and successful attainment of Customer business objectives / goals.
Own the revenue growth goals for existing accounts and manage client relationships as the primary point of contact.
Ensure the right team is identified, onboarded and successful in all engagements.
Work with other departments to ensure smooth and successful operations across the company as it pertains to delivery.

Requirements

What you’ll need

Minimum of 8-10 years' experience managing enterprise engagements.
15+ years IT industry experience with a minimum 10+ years of experience in services delivery organization
Experience at professional services company such as an agency or consulting firm
Experience working in eCommerce / Digital Services
Experience managing and growing a portfolio of business
Excellent communication (written and oral) and interpersonal skills
Excellent leadership and management skills
Proven ability to work creatively and analytically in a problem-solving environment
Ability to travel up to 25% as needed

Benefits

Comp & perks

medical, dental and vision insurance
life insurance
disability
paid time off
401(k)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

services deliveryportfolio managementclient engagement managementeCommercedigital services

Soft Skills

communication skillsinterpersonal skillsleadership skillsmanagement skillsproblem-solving skills