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Account Manager – Business Development Representative
BloomerangAccount Manager BDR generating new business opportunities for Bloomerang by qualifying upsell opportunities for nonprofit customers. Collaborating with the account management team and maintaining a steady pipeline of leads.
About the role
Key responsibilities & impact- Act as an expert on how Bloomerang’s fundraising, donor, and volunteer management solutions transform nonprofits to help them achieve their mission.
- Engage inbound inquiries and re-engage past prospects from the Bloomerang customer base, ensuring rapid follow-up and maximize conversion rates.
- Qualify/Disqualify inbound leads via phone, email and live chat, qualifying upsell prospects and scheduling meetings for Account Managers.
- Create & nurture a 90-day rolling pipeline of high-quality potential meetings from leads, using creative and strategic outreach to warm them up and convert to qualified meetings.
- Collaborate with marketing and sales, providing feedback on lead quality and helping refine messaging to improve conversion rates.
- Consistently meet (and ideally exceed) business development KPIs, including response time, lead-to-meeting conversion rate and pipeline influence rate.
- Ensure the accurate maintenance of sales data and lead tracking through Salesforce, Qualified Chat, Chilipiper and Outreach, maintaining a record of all interactions and progress to ensure a seamless handoff.
Requirements
What you’ll need- 1+ year of sales experience (SDR, BDR, or sales internship preferred) or business experience and a strong interest in SaaS sales.
- A passion for helping nonprofits and a desire to understand their challenges.
- A self-starter mentality with the ability to adapt and push yourself every day without relying on warm leads.
- Resilience and persistence—ability to overcome rejection and use it as a learning opportunity.
- Strong communication and storytelling skills—both written and verbal to engage with senior leaders, and handle objections without hesitation.
- A curious and coachable mindset with a drive to continuously improve and ask the right questions to understand nonprofit needs and challenges.
- Familiarity with Salesforce, Outreach, Chilipiper is a plus.
- Ability to actively explore, learn, and responsibly integrate AI tools into daily tasks to drive efficiency and support Bloomerang's mission.
Benefits
Comp & perks- Health + Wellness: Generous health, vision, and dental insurance options
- Time Off: Competitive PTO package including 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, and paid parental leave
- 401k: 401k match to help invest in your future
- Equipment: Everything you need to be successful shipped right to your door.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experiencelead qualificationbusiness development KPIspipeline managementconversion rate optimization
Soft Skills
self-starter mentalityresiliencestrong communication skillsstorytelling skillscurious mindsetcoachable mindset