Bloomerang

Conversion Project Manager

Bloomerang

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $53,500 - $60,000 per year

About the role

  • Guide new clients through their conversion journey.
  • Manage a full project load of clients, ensuring on-time project deliverables.
  • Facilitate check-in calls and virtual meetings during each phase of a conversion with the client.
  • Partner with the Conversion Technical Services teams to identify and resolve anomalies in client data through the submission of data revision requests when necessary.
  • Evaluate, document, and escalate any client issues or concerns that arise throughout the conversion journey.
  • Successfully manage a full project load, ensuring conversion milestones are consistently met.
  • Demonstrated ability to make decisions and problem-solve common to complex conversion issues independently in the best interest of clients.
  • Maintain a 90% average on-time delivery record for completed conversions
  • Maintain an average CSAT score of 88% or higher in Top 2 ratings

Requirements

  • Project Management experience (preferably in an external client-facing role)
  • Excellent written and verbal communication skills
  • Data migration and/or conversion experience at a SaaS company
  • Technical skills (familiar with relational tables and databases)
Benefits
  • You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere.
  • You'll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!
  • You'll receive a 401k match to help invest in your future.
  • Everything you need to be successful, shipped right to your door. You got this. We got you.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementdata migrationdata conversionrelational databasesdata revision requests
Soft Skills
communication skillsproblem-solvingdecision-makingclient management