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Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Support the coordination of inbound shipments from suppliers to our 3PL warehouse, including shipment documentation and scheduling.
- Act as a day-to-day point of contact with our 3PL partner to support receiving, storage, order fulfillment, and inventory inquiries.
- Monitor inbound and outbound shipments and proactively communicate updates or delays to internal teams.
- Assist in maintaining accurate inventory records between internal systems and 3PL platforms, including basic reconciliation support.
- Prepare, organize, and maintain shipping documents, packing lists, and customs paperwork as needed.
- Help troubleshoot shipping errors, damages, or fulfillment discrepancies in collaboration with internal teams and 3PL partners.
- Support warehouse scheduling, seasonal volume planning, and product launch readiness.
- Work closely with Operations, Customer Experience, Marketing, and Finance teams to support daily logistics needs.
- Identify small but meaningful opportunities to improve efficiency, accuracy, and communication within logistics workflows.
Requirements
What you’ll need- 1-3 years of experience in operations, administration, or a related field. Logistics and supply chain experience are assets.
- Strong attention to detail and commitment to accuracy.
- Excellent written and verbal communication skills.
- Highly organized with strong time management and prioritization skills.
- Comfortable working in a fast-paced environment with shifting priorities.
- Proficiency in Excel/Google Sheets; experience with ERP, OMS, or 3PL systems is an asset.
- A proactive mindset and willingness to learn.
- Ability to work independently while collaborating effectively with a team.
- Post-secondary education in Business, Supply Chain, Operations, or a related field is an asset.
Benefits
Comp & perks- Performance bonus
- 3 weeks of paid vacation per year
- Health benefits coverage
- $250 annual period & menstrual budget
- $1,000 annual allowance towards Poppy & Peonies product
- $400 home office setup allowance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
LogisticsSupply Chain ManagementInventory ReconciliationShipping DocumentationOrder FulfillmentExcelGoogle Sheets
Soft Skills
Organizational SkillsTime ManagementProactive MindsetCollaboration
