Product Manager
Mulberry England
ERP
Product Owner – User-facing Platforms
Blood Cancer UK
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £48,000 - £52,000 per year
Job Level
Mid-LevelSenior
About the role
- Own the day-to-day backlog for the website; work with the agency to plan and run sprints; ensure prioritisation reflects organisational needs and agreed roadmap.
- Lead and enforce the content governance model, ensuring all site content is accurate, up to date, accessible and owned by the right people; surface underdeveloped sections for roadmap consideration.
- For small releases, lead UAT and release testing; for larger redesigns, coordinate with Innovation, UX and Content to ensure comprehensive testing and sign-off.
- Ensure the website meets accessibility standards, performs well in search, and delivers strong technical performance (speed, usability, stability). Highlight risks and work with the agency to resolve issues.
- Act as first point of contact for website development requests; manage expectations; communicate sprint and release plans clearly.
- Identify opportunities and gaps in the website experience; surface evidence and recommendations to the Product & Platforms Lead for inclusion in the long-term roadmap.
- Build a strong, collaborative relationship with the development agency; ensure clarity of requirements; monitor delivery quality; maintain predictable sprint cadence.
- Uphold privacy, security, accessibility and content standards across the site; ensure all changes are delivered with the appropriate checks in place.
- In time, take on day-to-day responsibility for other user-facing platforms (such as the shop and lottery), making sure they continue to improve in performance, accessibility and user experience.
Requirements
- Strong understanding of web accessibility standards and inclusive design.
- Familiarity with SEO and analytics, and how to use evidence to inform product decisions.
- Knowledge of CMS and content-heavy site management.
- Awareness of digital governance, data privacy and security considerations.
- Skilled in backlog management, sprint planning and coordinating agile delivery.
- Confident working with agencies; able to translate requirements and hold suppliers to account.
- Able to balance short-term fixes with long-term improvements, making smart trade-offs.
- Strong communicator with internal and external stakeholders; able to set expectations clearly.
- Detail-focused when testing and releasing changes; pragmatic in problem-solving.
- Proven experience managing CMS-driven websites and content governance at scale.
- Track record of managing delivery through an external web agency or vendor.
- Hands-on experience running sprints, backlogs and release processes.
- Experience ensuring websites meet accessibility and performance standards.
- Familiarity with SEO and analytics, and using evidence to shape prioritisation.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
web accessibility standardsSEOanalyticsCMSbacklog managementsprint planningagile deliverycontent governancerelease testinguser experience
Soft skills
strong communicatordetail-focusedpragmatic problem-solvingcollaborative relationship buildingexpectation managementtranslating requirementsbalancing short-term and long-term improvementsmonitoring delivery qualityidentifying opportunitiesmanaging expectations
