Product Manager

• Own the day-to-day backlog for the website; work with the agency to plan and run sprints; ensure prioritisation reflects organisational needs and agreed roadmap.
• Lead and enforce the content governance model, ensuring all site content is accurate, up to date, accessible and owned by the right people; surface underdeveloped sections for roadmap consideration.
• For small releases, lead UAT and release testing; for larger redesigns, coordinate with Innovation, UX and Content to ensure comprehensive testing and sign-off.
• Ensure the website meets accessibility standards, performs well in search, and delivers strong technical performance (speed, usability, stability). Highlight risks and work with the agency to resolve issues.
• Act as first point of contact for website development requests; manage expectations; communicate sprint and release plans clearly.
• Identify opportunities and gaps in the website experience; surface evidence and recommendations to the Product & Platforms Lead for inclusion in the long-term roadmap.
• Build a strong, collaborative relationship with the development agency; ensure clarity of requirements; monitor delivery quality; maintain predictable sprint cadence.
• Uphold privacy, security, accessibility and content standards across the site; ensure all changes are delivered with the appropriate checks in place.
• In time, take on day-to-day responsibility for other user-facing platforms (such as the shop and lottery), making sure they continue to improve in performance, accessibility and user experience.

Product Owner – User-facing Platforms

Product Manager

Senior Product Owner

Product Manager – Payments

Senior Product Manager – Innovation

Product Manager