Deliver test design, test execution, test library maintenance, and test closure results through both manual and automated Grey-box test approaches
Document and maintain detailed records of test cases, test results, and any issues discovered during testing
Develop test plans with a strategic selection of test methodologies, including but not limited to data validation, regression testing, integration testing, and performance/load testing
Work closely with cross-functional teams, including developers, to comprehend and formulate requirements for effective testing
Regularly partner with internal and external vendor partners in global test teams to support applicable test activities
Responsible for adhering to department Service Level Agreements (SLAs) within project management (i.e. JIRA) and test-related tools (i.e., TestRail)
Ensure deployment stability across all test environments
Research, recommend, and adopt tools to support continuous improvement and to increase test coverage through automation
Use appropriate measures and Key Performance Indicators (KPIs) to validate and report on software quality
Utilize creative thinking to swiftly and comprehensively identify and test 'edge cases' beyond expected functionality
Develop innovative exploratory testing methods that challenge the intended design of our products
Help others develop appropriate knowledge and skills through training and constructive feedback
Advocate the user experience through the delivery of qualitative reporting

Requirements

Minimum 2 years of experience in a similar role
Experience working with a global test team structure preferred
Practical experience with game engines, bug and task tracking systems, content and asset editors, and shared technologies
High School diploma or equivalent required
Bachelor’s Degree in a related field preferred
Thorough understanding of Software Development Life Cycle (SDLC), specifically QA processes in agile and waterfall development environments
Proven ability to analyze, interpret, and act on data sets and complex workflows
Ability to troubleshoot using root cause analysis and provide creative approaches to detect and report on software defects promptly
Gray box testing experience
ISTQB Certified Tester Foundation Level (CTFL) or equivalent
Coding Knowledge: XML / HTML, JavaScript, Python, Java, C / C++ / C#, SQL
High level of gaming knowledge and/or skill
Passion for Blizzard’s line of products and services

Benefits

Medical, dental, vision, health savings account or health reimbursement account
Healthcare spending accounts, dependent care spending accounts, life and AD&D insurance
Disability insurance; 401(k) with Company match, tuition reimbursement, charitable donation matching
Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
Mental health & wellbeing programs, fitness programs, free and discounted games
Variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Gray box testingTest designTest executionTest library maintenanceData validationRegression testingIntegration testingPerformance testingXMLJavaScript

Creative thinkingAnalytical skillsTroubleshootingTrainingFeedbackCollaborationCommunicationProblem-solvingAttention to detailUser experience advocacy

ISTQB Certified Tester Foundation Level (CTFL)