Strategic Account Manager

Blink - The Frontline Experts

Strategic Account Manager serving Blink's top-tier enterprise clients to ensure maximum value from solutions. Focused on relationship building and strategic opportunities for growth.

Posted 6/19/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesSeniorLeadWebsite

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Executive Mapping: Build and maintain strong, long-lasting relationships with key stakeholders across client organizations.
Account Strategy & Growth: Create and execute account plans that drive adoption, retention, and expansion.
External Partner Collaboration: Leverage existing relationships with Workday, ServiceNow, and other key technology partners to uncover opportunities for impactful integration use cases.
Cross-Functional Collaboration: Partner with Sales, Product, and Customer Success teams to deliver tailored solutions and address client needs.
Performance Tracking: Monitor client health and usage data to proactively identify risk and opportunity areas.
Executive Reporting: Deliver regular business reviews and strategic insights to client leadership and internal teams.

Requirements

What you’ll need

8+ years of experience in account management, customer success, or strategic consulting, preferably in a B2B SaaS environment.
Proven track record of managing enterprise clients and growing account revenue.
Familiarity with HR Tech is strongly preferred.
Exceptional communication, presentation, and relationship-building skills.
Strategic mindset with the ability to analyze data and translate insights into actionable recommendations.
Comfortable navigating complex organizations and managing multiple stakeholders.

Benefits

Comp & perks

Generous equity allocations with significant upside potential.
20 day's leave + public holidays.
401(k) A generous plan to help you save for a bright future.
Private health insurance- we'll pay for your medical, dental, and vision coverage.
Enhanced parental leave.
Additional time off between Christmas and New Year.
The ability for you to grow, learn and solve a variety of challenges, working in a supportive environment with smart, talented people.
Social events (lunches, breakfasts, nights out).

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementcustomer successstrategic consultingdata analysisperformance tracking

Soft Skills

communicationpresentationrelationship-buildingstrategic mindsetstakeholder management