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Strategy and Operations Analyst – Provider Operations
Blink HealthOperations Analytics & Insights Analyst supporting Provider Operations at Blink Health. Analyzing data to improve operational performance in a fast-growing healthcare technology company.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills with proficiency in SQL to extract and manipulate data, translating findings into actionable recommendations for operational improvements. Capable of managing competing priorities in a fast-paced environment while collaborating cross-functionally to enhance operational efficiency.
Highest-signal resume keywords
SQL ProficiencyAnalytical ThinkingData TranslationOperational EfficiencySOP Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisRoot Cause AnalysisTrend IdentificationTask Allocation TrackingOperational Metrics Monitoring
Soft Skills
Clear CommunicationOrganizational SkillsProblem-Solving
Industry Keywords
OperationsBusiness OperationsData-Adjacent RoleContinuous ImprovementVoice of the Field
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Serve as a real-time operational resource for the PAM team — monitoring call coverage, tracking task allocation, and recommending adjustments to keep the team operating efficiently
- Pull ad hoc data to answer operational questions quickly and accurately, enabling the team to make fast, informed decisions
- Monitor key operational metrics and flag emerging trends, bottlenecks, or anomalies before they become problems
- Scope and document data and reporting requirements in partnership with the RevOps and data teams, ensuring the right information is accessible to Provider Operations
- Identify patterns and opportunities in operational data through root cause analysis and trend identification
- Contribute to a Voice of the Field and continuous improvement program that surfaces operational insights across the organization
- Translate data findings into clear, actionable recommendations — communicating what the data means, not just what it shows
- Partner cross-functionally to build a shared analytical understanding of where the biggest improvement opportunities exist
- Support strategic projects with data scoping, analysis, and measurement input as needed
- Assist with SOP development and maintenance, ensuring documentation is grounded in how operations actually run
- Collaborate with the broader Operations team to embed data-informed thinking into day-to-day decisions and workflows.
Requirements
What you’ll need- 4–6 years of experience in operations, business operations, or a data-adjacent role with a strong analytical component
- Proficiency in SQL - comfortable pulling and manipulating data independently without relying on a dedicated data team
- Strong analytical thinking - able to diagnose root causes, identify patterns, and connect data to operational reality
- Clear, concise communicator - able to translate data findings into plain language recommendations for operational and leadership audiences
- Highly organized and able to manage competing priorities in a fast-paced environment
- Comfortable working with incomplete or imperfect data and making reasonable inferences.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities