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Director, Compliance
Blink HealthDirector of Compliance at Blink Health managing compliance operations and strategies in a healthcare technology company. Collaborating across teams to ensure regulatory compliance and improving health outcomes.
About the role
Key responsibilities & impact- Own, advance, and champion Blink's enterprise Compliance Program, including the code of conduct, conflicts-of-interest, gifting, and whistleblower/reporting frameworks.
- Lead the established compliance operating cadence (including weekly compliance reviews and the compliance committee), maintaining clear action items, accountability, and follow-through.
- Provide periodic reports to the Deputy General Counsel and General Counsel on the nature, progress, and status of the program and emerging risks.
- Own the HIPAA compliance program — policies, procedures, authorizations, revocation processes, and recordkeeping — keeping it current and continuing to strengthen it as the business and regulations evolve.
- Maintain and enhance the practical guardrails and job aids that help Data, Engineering, and IT teams handle PHI correctly (e.g., approved-vs-not-approved platforms for PHI, data-governance guidance, BAA tracking with vendors).
- Monitor and operationalize evolving privacy and consumer-protection requirements, including HIPAA, FTC, and state privacy laws.
- Investigate and document potential compliance and privacy concerns, including HIPAA incidents and unauthorized-disclosure events, and partner with stakeholders to develop and execute remediation, coaching, and corrective-action plans.
- Manage intake and response for medical-records and legal-process requests in coordination with Legal Operations.
- Cooperate with internal and external auditors and reviewers, and lead Blink's responses to security and compliance audits and certifications (e.g., SOC 2, HITRUST) and to client/partner audits of Blink.
- Support responses to regulator and state Attorney General inquiries in partnership with Legal.
- Manage consumer and patient complaints, patient requests to access or delete information and other privacy-rights requests, and state Attorney General consumer-protection complaints, escalating to Legal where matters become formal enforcement.
- Administer Blink’s exclusion and sanctions screening program (OIG/SAM/OFAC), including supporting screening-tool implementation and the investigation of potential screening hits, in partnership with the People team.
- Partner with Pharmacy Operations and Clinical teams on quality and error-handling processes (e.g., fulfillment-error review, clinical templates and calibration) and support adverse-event reporting and pharmacovigilance policy.
- Support compliance for patient-assistance and manufacturer-sponsored programs, including enrollment/unenrollment processes.
- Oversee compliance education and training for all Blink employees, including developing training content and curricula.
- Collaborate cross-functionally to determine, document, and implement policies and standard operating procedures that support a culture of compliance.
- Support special projects and broader Legal team initiatives as the team and company grow.
Requirements
What you’ll need- Bachelor’s degree required.
- 8+ years of experience in compliance, legal, privacy, or risk-management roles, preferably in healthcare, pharmacy, or the pharmaceutical supply chain.
- Strong working knowledge of HIPAA and health-information privacy, and familiarity with FTC and state privacy/consumer-protection laws; understanding of Medicare, medical reimbursement, and third-party payor regulations.
- Hands-on experience running compliance operations — investigations and incident response, policy and SOP development, training, and recordkeeping.
- Experience supporting audits and security/compliance certifications (e.g., SOC 2, HITRUST) and responding to client, regulator, or Attorney General inquiries is strongly preferred.
- Familiarity with OIG/SAM/OFAC exclusion and sanctions screening, and with compliance tooling (e.g., screening and compliance-management platforms).
- Strong analytical skills with the ability to assess complex compliance risks and propose practical, business-minded solutions.
- Excellent oral and written communication skills, including with senior management, and the ability to distill complex concepts into simple, usable guidance.
- Strong organizational skills and attention to detail, with the ability to manage many concurrent workstreams and deliver on time.
Benefits
Comp & perks- Health insurance
- 401(k)
- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
compliance operationspolicy developmentincident responserecordkeepingauditssecurity certificationsHIPAA complianceprivacy risk managementdata governanceadverse-event reporting
Soft Skills
analytical skillsoral communicationwritten communicationorganizational skillsattention to detailcross-functional collaborationtraining developmentproblem-solvingstakeholder managementaction item accountability