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Manager, Operational Excellence – Provider Operations
Blink Health. Support the end-to-end design and evolution of Provider Operations workflows .
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Support the end-to-end design and evolution of Provider Operations workflows
- Define and standardize how work gets done across the Provider Growth organization
- Define and lead high-impact, cross-functional initiatives
- Set direction, align stakeholders, and ensure scalable implementation
- Translate operational needs into scalable system and tooling improvements
- Drive a culture of operational excellence by standardizing processes, documentation, and best practices
- Identify systemic inefficiencies and design solutions across people, process, and technology to improve scalability, consistency, and provider experience
Requirements
What you’ll need- 4+ years of proven experience using analytics to solve complex business or operational problems across multiple teams
- Bachelor's degree in Business, Operations Management, or a quantitative field
- Exceptional problem-solving skills with a track record of delivering high-impact results
- Ability to define and drive long-term strategy while balancing immediate operational needs
- Proficiency in data analysis tools (Google Sheets, SQL, BI tools)
- Strong experience gathering requirements and partnering with cross-functional stakeholders
- Ability to clearly articulate strategy, frameworks, and recommendations to both technical and non-technical audiences
- Proven ability to lead large-scale, cross-functional initiatives from concept through implementation
- Thrives in ambiguity and can operate effectively in a fast-paced, evolving environment.
Benefits
Comp & perks- Health insurance
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisanalyticsSQLGoogle SheetsBI toolsprocess standardizationoperational improvementsystem designworkflow designdocumentation best practices
Soft Skills
problem-solvingstrategic thinkingstakeholder alignmentcommunicationcross-functional collaborationadaptabilityleadershipoperational excellenceinitiativeambiguity management
Certifications
Bachelor's degree in BusinessBachelor's degree in Operations ManagementBachelor's degree in quantitative field