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Training Operations Coordinator
Blink Health. Set up and manage new hire cohort administrative tasks such as assigning curricula via our LMS (Absorb), establishing channels of communication, and scheduling logistics.
Posted 4/29/2026full-timeChesterfield • Montana, Pennsylvania • 🇺🇸 United StatesJuniorMid-LevelWebsite
About the role
Key responsibilities & impact- Set up and manage new hire cohort administrative tasks such as assigning curricula via our LMS (Absorb), establishing channels of communication, and scheduling logistics.
- Coordinate classroom readiness (clean, stocked, organized) for in-person locations, including coordinating with points of contact at Pittsburgh and St. Louis sites
- Manage and troubleshoot both our LMS and third-party portals to ensure new hire access and meet completion deadlines
- Approve new hire timecards and track daily attendance throughout training programs
- Monitor and report on compliance training completion, both internally and for pharma partners
- Track new hire report card completion; notify relevant stakeholders and manage follow-up when reports are not completed on schedule
- Coordinate desk moves and seating logistics in partnership with Workplace Services (WPS)
- Manage nesting and live production call type assignments via Amazon Connect
- Drive and manage the automation of regular reporting needs such as annual compliance or completion tracking
- Manage the distribution, completion, and aggregation of post-training surveys (eNPS)
- Compile and prepare eNPS and survey results for monthly team review
- Maintain training records and certification tracking in the LMS and other internal systems in preparation for audits
- Track and report on training completion as needed
- Serve as a day-to-day LMS administrator, resolving issues such as forgotten passwords, missing course assignments, and access errors across Absorb and partner portals (e.g., Pfizer)
- Support implementation and ongoing maintenance of learning technologies and virtual training tools
- Drive completion of new program or ad hoc training in coordination with Workforce Management (WFM)
- Partner with department leaders to support training needs and program rollouts
- Assist with Monthly Business Review preparation by organizing documentation for review
- Collect and analyze participant feedback; recommend process improvements to enhance program quality
- Provide general administrative support to the Training Design & Delivery team
Requirements
What you’ll need- Bachelor’s degree in Administration, Education, Learning & Development, Human Resources, or a related field (or equivalent work experience)
- 2–5 years of experience in training coordination, administrative support, or staff development
- Hands-on experience with LMS platforms (Absorb or similar); comfort troubleshooting user-facing LMS issues
- Familiarity with healthcare compliance and regulatory standards (e.g., HIPAA) or other highly regulated industry
- Strong proficiency with communication and collaboration tools including Slack and Google Suite
- Exceptional organizational skills and attention to detail, with the ability to manage multiple concurrent priorities in a fast-paced environment
- Clear written and verbal communication skills; able to coordinate across teams and levels with professionalism
- Detail-oriented
Benefits
Comp & perks- Health insurance
- Flexible working hours
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
LMS administrationtraining coordinationcompliance trainingreporting automationdata analysistimecard approvaltraining record managementprocess improvementcurriculum assignmentparticipant feedback analysis
Soft Skills
organizational skillsattention to detailcommunication skillscollaborationprofessionalismproblem-solvingmulti-taskingstakeholder managementadministrative supporttraining needs assessment