Salesforce Administrator
Blink Health
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Own all aspects of user and license management, including setup, profiles, roles, permissions, public groups, OWD, and sharing rules.
- Maintain system security through regular health checks, release management, and proactive maintenance (Security Reviews, Optimizer, and Release Updates).
- Provide end-user support, manage help tickets, and conduct onboarding and ongoing training sessions.
- Implement and optimize Salesforce configuration changes, including Flows, assignment rules, approval processes, dynamic page layouts, actions, apps, and mobile administration.
- Design intuitive UX experiences, using Screen Flows and automation to simplify requests, approvals, and opportunity progression.
- Drive data integrity and standardization across Salesforce and integrated systems.
- Manage integrations with core applications such as HubSpot, Salesforce Data Cloud, Agentforce Agents and GTM automation tools.
- Develop and maintain data models in Salesforce Data Cloud to support advanced segmentation, insights, and automation through Agentforce agents.
- Partner with BI teams to ensure consistent cross-object data structures (ERD) for unified reporting in Salesforce and Tableau.
- Define and maintain the Salesforce platform roadmap, prioritizing business needs and technical scalability.
- Collaborate with stakeholders across Sales, Operations, and Product & Engineering to translate business requirements into impactful technical solutions.
- Continuously evaluate and enhance Salesforce processes to improve team productivity and customer experience.
- Manage change sets, sandboxes, and deployment pipelines (Gearset/Copado/DevOps Center) ensuring safe and traceable releases.
- Use tools like Event Monitoring, Health Check, and Shield Encryption to ensure compliance with security standards and audit policies.
- Partner with Revenue Operations: Align Salesforce automations with GTM strategy, pipeline forecasting, and territory management.
- Work with IT & Security: Align platform security, MFA, and SSO (Okta) standards.
Requirements
- 7-10 years of experience as a Salesforce Administrator (or similar role) in a high-growth environment.
- Salesforce Certified Administrator or Advanced Administrator credential required.
- Deep expertise in Salesforce data architecture, ERD design, and cross-object reporting.
- Proven ability to design and implement Flows, approval processes, and automation frameworks at scale.
- Experience building and managing Salesforce Data Cloud models and Agentforce Agents.
- Strong understanding of Provider Sales and Operations processes.
- Excellent communication and stakeholder management skills.
- Highly curious, self-motivated learner passionate about optimizing user experiences.
- Customer-obsessed mindset, with a drive to continuously improve internal tools and external impact.
- Experience working in Agile/Scrum environments, participating in sprint planning, daily standups, and retrospectives.
- Skilled in using JIRA (or similar tools) for managing user stories, epics, and backlog prioritization.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce AdministrationSalesforce Data CloudFlowsapproval processesdata architecturecross-object reportingautomation frameworksdata modelsintegrationsUX design
Soft Skills
communicationstakeholder managementself-motivatedcuriositycustomer-obsessedteam productivityproblem-solvingcollaborationadaptabilitycontinuous improvement
Certifications
Salesforce Certified AdministratorSalesforce Advanced Administrator