Blenderbox, Inc.

Product Designer

• Lead stakeholder research, discovery interviews, and requirements gathering to inform UX and experience strategy
• Synthesize user needs, business goals, policy constraints, and technical considerations into clear experience direction
• Define experience principles, success criteria, and structural approaches for digital products and services
• Develop and own UX artifacts including personas, user journeys, service blueprints, workflows, and information architecture
• Define content strategy as part of the overall UX approach, focusing on content structure, hierarchy, sequencing, and clarity
• Create and document content models that support scalable, reusable, and accessible user experiences
• Define UX and content strategies that account for underlying data models, CMS structures, system integrations, and technical constraints
• Shape UX strategy for CMS-backed and data-driven digital systems, including public-facing experiences and supporting administrative or operational interfaces
• Collaborate with UX/UI Product Designers to ensure design systems and component patterns align with experience strategy, content models, and system requirements
• Review and guide design work to ensure usability, accessibility, and alignment with requirements and constraints
• Collaborate with engineers and technical leads to ensure UX and content strategies are feasible and well-integrated into technical solutions
• Participate in client workshops and presentations, clearly communicating experience decisions, tradeoffs, and rationale

UX Strategist

User Researcher

• Plan and conduct qualitative research using a range of methods, including one-on-one interviews, group-based research, contextual inquiry, and evaluative usability testing
• Engage stakeholders and users across multiple roles and teams to understand needs, workflows, constraints, and opportunities
• Collaborate with project teams to define research goals, user groups, and the questions, assumptions, and risks to be explored through research
• Develop research plans, discussion guides, and supporting documentation
• Adapt research approaches as project scope, constraints, or timelines evolve
• Analyze research inputs to identify patterns, themes, risks, and opportunity areas
• Incorporate findings from content audits, UX audits, workflow reviews, accessibility audits, and existing documentation as inputs to research synthesis
• Triangulate qualitative findings with other available inputs (e.g., surveys, audits, operational data) to strengthen insights and recommendations
• Translate research into clear, actionable insights that inform strategy, design decisions, and prioritization
• Design and facilitate workshops or working sessions to validate findings, explore opportunities, or align stakeholders
• Prepare materials, support facilitation planning, and synthesize outcomes
• Partner closely with UX designers and project managers to ensure research insights translate into meaningful next steps
• Prepare and contribute to key research outputs, including findings and insights documentation, research readouts and presentation decks, opportunity framing and early directional recommendations, and clear articulation of research-informed next steps
• Present research findings to client teams, including facilitating readouts and supporting leadership discussions
• Work closely with UX designers, product managers, and technical partners to integrate research into active project workflows
• Review and contribute feedback on research artifacts, synthesis, or findings as part of collaborative team work

• Own experience strategy end-to-end across complex digital projects
• Lead stakeholder research, discovery interviews, and requirements gathering in ambiguous or politically complex environments
• Synthesize user needs, business goals, policy constraints, and technical realities into clear, defensible experience strategy
• Define experience principles, success criteria, and structural approaches that guide design and delivery
• Develop and own UX artifacts including personas, user journeys, service blueprints, workflows, and information architecture
• Define content strategy as part of the overall UX approach, focusing on structure, hierarchy, sequencing, and clarity
• Create and document content models that support scalable, reusable, and accessible user experiences
• Define UX and content strategies that account for underlying data models, CMS structures, system integrations, and technical constraints
• Shape UX strategy for CMS-backed and data-driven digital systems, including public-facing experiences and supporting administrative or operational interfaces
• Collaborate with UX/UI Product Designers to ensure design systems and component patterns align with experience strategy, content models, and system requirements
• Provide strategic guidance and quality oversight throughout design and implementation
• Collaborate with engineers and technical leads to anticipate risks and ensure strategies are feasible and sustainable
• Lead or co-lead client workshops and presentations, clearly communicating recommendations, tradeoffs, and rationale

UX Strategist

User Researcher

Senior UX Strategist – Contract