BLAZE

Product Manager

• Interpret product strategy & execute the vision.
• Own the product lifecycle for integrated payments solutions, from concept to launch to iteration.
• Translate business requirements from the Payments department into clear, prioritized technical requirements.
• Drive roadmap planning and ensure alignment with company strategy.
• Take a role as a cross-functional leader in the company who ensures that all teams have what they need to succeed.
• Partner with Engineering to scope, design, and deliver scalable payment products.
• Collaborate with Customer Support and Operations to act as an Escalation Tier for troubleshooting, product improvements, & issue resolution.
• Work closely with Sales, Marketing, and Customer Success to ensure product-market fit and effective go-to-market strategies.
• Interact directly with customers and partners to gather feedback, troubleshoot issues, and validate solutions.
• Represent the product in customer-facing settings including webinars, trainings, and industry events.
• Act as the “voice of the customer” within the organization.
• Produce high-quality product documentation, requirements specs, FAQs, and training materials.
• Deliver compelling internal and external presentations that explain both the what and the why behind our product strategy.
• Ask the right questions to uncover true business needs and technical constraints.

Product Manager – Integrated Payments