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About the role
Key responsibilities & impact- Oversee global travel operations for all BLAST events, ensuring efficient, scalable and cost-effective travel solutions.
- Coordinate complex travel logistics for players, staff, officials, and stakeholders across multiple events and locations
- Act as the primary point of contact for flight strategy, routing decisions, re-bookings, cancellations and travel-related escalations.
- Lead the relationship with BLAST's travel management provider(s), driving service improvements, operational performance and system enhancements.
- Manage complex travel logistics across multiple events, countries and time zones while ensuring compliance with internal policies and operational requirements.
- Develop, implement and continuously improve travel processes, policies and workflows to enhance efficiency, traveller experience and cost control.
- Maintain travel reporting, data accuracy and system development, driving automation and process improvements through tools such as Smartsheet and Melon.
- Manage travel budgets across all events, ensuring cost control, accurate forecasting and effective booking strategies while balancing operational needs
- Partner with Finance, Events, Global Mobility and other internal stakeholders to support event planning, visa requirements and travel operations.
- Act as the travel subject matter expert for the business, providing guidance, training and support to internal teams and stakeholders.
- Identify, assess and mitigate travel-related risks, developing contingency plans for complex operational scenarios.
- Attend key events where required, providing on-site travel support and managing high-volume travel changes and rebooking activity.
- Own the Travel inbox, answering queries and managing all tasks and admin relating to flight bookings, and redirecting other queries to the correct teams
- Other ad hoc duties supporting the wider BLAST events and Global Mobility teams
Requirements
What you’ll need- Experience in an administrative capacity, ideally in the travel or events industry.
- Great attention to detail
- Proficient in using online travel platforms and spreadsheets
- Strong interpersonal and communication and customer service skills
- Ability to manage high-pressure situations and solve problems effectively
- Financial acumen with experience managing budgets and cost control
- Trustworthy with handling confidential information and data
- Flexibility: Willingness to work flexible hours when required, including weekends and holidays during tournaments. Occasionally this role will require international travel for particularly complex events.
Benefits
Comp & perks- Competitive salary package
- Enhanced parental leave
- Pension and Health Insurance
- Awesome central office in the centre of London
- Team building and social events
- Team breakfasts, snacks and sodas
- Company trips (2024 we all went to Barcelona, 2026 we went to Berlin and had a BLAST)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Travel Operations ManagementData AccuracyCost ControlOnline Travel PlatformsSpreadsheet Proficiency
Soft Skills
Attention to DetailProblem SolvingCustomer ServiceFlexibilityTrustworthiness