Operations & Delivery Manager

BLAST

Operations & Delivery Manager at JioBLAST coordinating live operations across multiple departments for esports events. Ensuring project delivery and stakeholder alignment in a fast-paced environment.

Posted 6/4/2026full-timeMumbai • 🇮🇳 IndiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

__**Key Responsibilities:**__
- Maintain and manage the master project tracker across all live events, ensuring it remains accurate, up to date, and accessible to all relevant stakeholders.
- Serve as the primary point of contact between internal functions, including IP Development, Live Operations, Finance, Marketing, Legal, Sales, and Brand Servicing, ensuring effective coordination and alignment.
- Monitor task ownership, project timelines, key milestones, and interdependencies across all functional teams to ensure alignment and timely execution.
- Facilitate regular cross-functional status meetings to review progress, identify outstanding actions, and drive decision-making where required.
- Proactively identify, escalate, and track risks, issues, and potential blockers to ensure timely resolution and minimise impact on project delivery.
- Ensure all stakeholders are provided with the necessary approvals, briefs, assets, information, and resources to successfully execute their responsibilities.
- Manage communication with senior leadership by preparing concise, accurate, and actionable project updates that clearly highlight key developments, risks, and decisions required.
- Coordinate with external partners, agencies, and vendors to ensure alignment on project scope, deliverables, timelines, and performance expectations.
- Generate and distribute concise project status reports for internal and external stakeholders, detailing progress, milestones, risks, and actions.
- Create comprehensive post-event reports that evaluate against objectives, KPIs, budget, operations, and lessons learned for continuous improvement.

Requirements

What you’ll need

__**Skills **__
- 6 - 9 years of experience in project or programme management, preferably within live events, media, sports, esports, gaming, entertainment, or related industries.
- Proven ability to manage complex, multi-stakeholder projects from planning through execution while meeting strict timelines and business objectives.
- Strong cross-functional collaboration skills, with experience working across creative, commercial, operational, technical, and production teams.
- Demonstrated experience in budget management, cost tracking, procurement coordination, and vendor management.
- Proficiency in project management and collaboration tools such as Asana, Monday.com, Notion, or equivalent platforms.
- Excellent written, verbal, and presentation skills, with the ability to communicate effectively with senior leadership, partners, and external stakeholders.
- Strong capability in developing and maintaining project plans, timelines, trackers, Gantt charts, and operational documentation in Google Workspace.
- Highly organised and detail-oriented, with the ability to manage multiple concurrent projects without compromising quality or deadlines.
- Proactive, solution-focused, and accountable, with sound judgement in identifying, escalating, and resolving project risks and challenges.
- Adaptable and resilient, able to perform effectively in fast-paced environments where priorities, requirements, and timelines may change at short notice.
__**How You Work**__
- Proactive and accountable, with a strong commitment to driving tasks and action items to completion.
- Able to distinguish between routine updates and issues that require timely escalation and management attention.
- Highly organised, with the ability to manage multiple concurrent projects and competing priorities effectively.
- Confident in identifying challenges, communicating concerns, and recommending practical solutions.
- Adaptable and composed under pressure, with the ability to respond effectively to changing requirements and timelines.

Benefits

Comp & perks

Competitive compensation and employee benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementbudget managementcost trackingprocurement coordinationvendor managementGantt chartsproject planstimelinesoperational documentationKPI evaluation

Soft Skills

cross-functional collaborationcommunicationorganisationdetail-orientedproactivesolution-focusedaccountabilityadaptabilityresiliencejudgement