Business Analyst

• Work closely with multiple business units, mainly Finance, Sales, Manufacturing and Purchasing, to understand their business needs and problem solve operational issues
• Primary point of contact for of NetSuite support
• Interface with business units to gain a deep understanding of software requirements, look for integration and streamlining opportunities leveraging NetSuite
• Use the required ERP configuration and analyzed business requirements to successfully optimize NetSuite support
• Providing technical support and training ERP end-users
• Developing user-friendly functionalities and interfaces
• Performing diagnostic tests and resolving issues to optimize performance
• Coordinate with related teams and departments to ensure optimal operation of NetSuite
• Gather business unit requirements and translate to technology Solutions, designed to create efficiency, avoid risk, and improve security
• Preparing development progress updates and documenting ERP processes
• Key participant in release updates, new features, and new NetSuite features
• Provide and / or arrange training as required
• Develop effective relationships with NetSuite vendors and provide oversight to ensure successful day-to-day operations
• Monitor and participate in the creation of automated jobs and data transformations
• Analyze and support business requirements in NetSuite
• Participate in change management in respect of applications and processes
• Participate in quarterly compliance information gathering for applications

Business Solutions Analyst

Junior Business Analyst