Manager

• Personally exhibits, recruits and coaches associates consistent with Core Behaviors
• Responsible for promoting a culture of safety
• Reviews, understands and executes KPI’s; analyzes root cause, maps out and implements customer-specific improvement plans
• Represents BlackHawk, acting as a liaison with suppliers and customers and acts as the key contact.
• Assists in identifying and implementing cost reduction projects.
• Analyze use and transaction data defining application needs.
• Leads the effort to implement price increases with customer.
• Responds and resolves everyday customer requests and recommends action plans to mitigate issues as they arise.
• Attends Rolling Action Item List (RAIL) meetings representing BlackHawk.
• Maintains Tool Crib, enter customer orders and quotes, maintains shipping and receiving, performs cycle count and inventory review, and performs vending, stocking, and maintenance, when applicable
• Responsible for interviewing, hiring, training, and developing team members
• Manages workflow and gives direction and support to direct reports.
• Manages scheduling, time card approvals, initiating overtime as needed, and PTO requests to ensure that the customer has adequate onsite support while protecting the financial resources of BHID.
• To efficiently perform all customer tasks in ERP system, crib, and if required, a customer ERP system to efficiently handle all requirements of order management.
• Perform all work in accordance with contractual requirements
• Performs other duties as assigned

Site Manager

Nursing Manager

Laboratory Technical Manager