Medical Services Manager

Blackbird Health

Medical Services Manager at Blackbird Health leading clinical operations and providing direct care. Overseeing quality standards and mentoring clinicians for pediatric mental health services.

Posted 7/14/2026full-timeRemote • Maryland, New Jersey, Pennsylvania, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $140,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in overseeing clinical operations and ensuring quality standards while providing evidence-based medical management. Strong ability to mentor clinicians, drive patient progress, and collaborate for integrated care in a behavioral health setting.

Highest-signal resume keywords

Licensed CRNPClinical Operations OversightPatient ManagementBehavioral Health LeadershipMentoring and Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Evidence-Based PracticesPatient EvaluationsDiagnostic ReviewsTreatment PlanningDocumentation Standards

Soft Skills

Team CollaborationCoachingRelationship BuildingProfessional Development Support

Certifications & Qualifications

Current License in PA/NJ/MD/VA

Industry Keywords

Clinical ExcellenceIntegrated CarePediatric PracticesBehavioral Health SettingPatient Retention

About the role

Key responsibilities & impact

Oversee Clinical Operations: Ensure quality standards are met across the team, monitoring performance, productivity, and patient outcomes.
Supervise and Mentor Medical Services Clinicians: Build productive, high-quality caseloads while supporting professional development and providing ongoing clinical guidance.
Provide Training: Onboard new team members on clinical model, evidence-based practices, and documentation standards.
Deliver High-Quality Medical Services: Provide evidence-based medical management of patients with 18 clinical direct care hours per week. Conduct new patient evaluations, diagnostic reviews, and follow-up visits and serve as an example for the team.
Drive Patient Progress: Monitor patient progress against care goals, adjusting treatment plans as necessary to ensure positive outcomes. Address patient concerns through direct outreach and clinician coaching. Retention of patients in care by addressing individual and system-related challenges.
Collaborate for Integrated Care: Work closely with other specialty providers (Therapists, OT, SLP) to establish Integrated Treatment Plans that address the whole child. Involve and advise family members or outside specialists when appropriate. Coach providers in treatment planning work.
Maintain Clinical Excellence: Maintain thorough records of patient meetings and progress. Strive for the highest clinical and technical quality in all aspects of your work. Support timely documentation by modeling the example.
Build Strategic Relationships: Develop partnerships with pediatric practices for referral development and community engagement. Supporting the growth of relationships with PMHNP educational programs by managing student clinical rotations in conjunction with the Medical Services Directors.
Support Team Growth: Collaborate on recruitment and retention efforts to strengthen clinical teams and foster a positive work environment.

Requirements

What you’ll need

Current license in PA/NJ/MD/VA - minimum of 1 at the start and then cross licensure in multiple states
Minimum 3 years' experience as a licensed CRNP, 1 year with Blackbird.
Ability to work in person occasionally for urgent coverage (i.e. onsite physical assessments)
At least 3 years of experience in an administrative or leadership role in a behavioral health setting

Benefits

Comp & perks

Medical, Dental & Vision coverage
401k (with a company match)
Employer-paid life insurance coverage
Professional Liability Insurance
Generous paid time off
Opportunities for career growth