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Field Application Engineer – Industrial Automation, Robotics, Medical Devices
BlackBerryField Application Engineer driving revenue through QNX software and services in industrial automation, robotics, and medical devices within European Sales team.
Tech Stack
Tools & technologiesAssemblyLinuxRTOS
About the role
Key responsibilities & impact- Be the face of QNX, acting as a liaison between customers and QNX R&D, Engineering Services, and Product Management teams
- Provide technical expertise and knowledge of QNX solutions to customers and prospects in both a pre-sale and post-sale capacity
- Support wider sales team in a technical and consultative manner including analyzing customer design requirements, offering feasibility/ scope assessments to customer requests, and other activities as required
- Manage the customer’s technical requirements (through various support and engineering departments) from the development phase to the commercial release
- Build and maintain positive customer (technical staff) relations to encourage new development projects and appropriate upgrades
- Deliver pre-sales software development work (demos, benchmarking, high-level customer design assistance, initial environment set-up, on occasion may be asked to participate in select development relating to customer-specific needs, etc.)
- Prepare and present technical material to customers either on-site or virtual, and represent QNX at regional trade shows, speaking engagements, webinars or in concert with our large customers
- Develop, and maintain a technical knowledge base of competitive intelligence.
- Provide recommendations to Marketing and Sales on technical requirements to constantly improve and enhance customer experience
- Travel. Some travel to customer sites is expected (25-30%).
Requirements
What you’ll need- Experience in interfacing between customers and engineering in both a commercial (sales) and technical capacity.
- Working experience in software sales, ideally in the embedded industries.
- Demonstrated software development, design and architecture experience with a focus on embedded system development, real-time programming, or similar low-level programming with C, Assembly, or C++
- Experience working in Linux development environments (QNX experience would be an asset but not essential).
- Industrial, Robotics or Medical segment vertical market experience
- Broad general knowledge of the high-tech and the embedded industry
- Thorough knowledge and ongoing awareness of current market concepts and practices
- General and strategic business management, creative and visionary planning, analysis and decision-making, effective leadership, communications and customer relations skills
- Strong and influential interpersonal and relationship-building skills
- Excellent communication skills with the ability to translate complex technical concepts into clear business value.
- Strong problem‑solving skills and the ability to remain calm and effective in high‑pressure customer situations.
- Bachelor's Degree in Computer Science, Electrical Engineering or similar, or equivalent meaningful experience.
- Technical experience in RTOS solutions from competitive providers such as Wind River, Green Hills, or similar vendors would be deemed an asset but not essential.
- Familiarity with functional safety standards (IEC 61508, ISO 13849, IEC 62304) is a strong asset.
Benefits
Comp & perks- coverage for pension
- eye exams
- computer glasses
- wellness expenses
- paid-time-off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CC++Assemblyreal-time programmingembedded system developmentLinux developmentsoftware developmentdesign and architectureRTOS solutionscompetitive intelligence
Soft Skills
customer relationscommunication skillsproblem-solving skillsinterpersonal skillsrelationship-building skillsleadershipanalysis and decision-makingcreative planningtechnical expertiseconsultative skills
Certifications
Bachelor's Degree in Computer ScienceBachelor's Degree in Electrical EngineeringIEC 61508ISO 13849IEC 62304