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BlackBerry

Senior Implementation Engineer

BlackBerry

Senior Implementation Engineer role focusing on crisis communication solutions for BlackBerry AtHoc. Leading technical implementations and ensuring systems are architected for resilience and high availability.

Posted 5/1/2026full-timeRemote • California, Illinois, Texas • 🇺🇸 United StatesSenior💰 $112,000 - $157,500 per yearWebsite

Tech Stack

Tools & technologies
CloudSQL

About the role

Key responsibilities & impact
  • Lead the technical configuration of AtHoc cloud instances
  • Perform end-to-end installations on customer-provided infrastructure
  • Maintain expert-level configuration and troubleshooting of Windows Server, IIS, and SQL Server
  • Develop and maintain PowerShell scripts to automate data imports and system health checks
  • Configure Microsoft Entra ID/LDAP synchronizations and SAML 2.0/SSO authentications
  • Utilize SQL queries for data mapping and verify data integrity during migration

Requirements

What you’ll need
  • 4–7 years in a technical role (Systems Administration, Implementation, or Field Engineering)
  • Consultative Mindset: Ability to listen to customer needs and translate them into technical requirements
  • Conflict Resolution: Calm under pressure when troubleshooting critical systems
  • Effective Communication: Ability to explain complex technical concepts to non-technical stakeholders
  • Ownership: A self-starter who takes responsibility for the customer's technical success
  • Windows Server: Advanced administration
  • IIS: Experience managing web sites and application pools
  • SQL Server: Familiarity with relational databases
  • Proficiency in PowerShell for automation and API interaction
  • Familiarity with JSON, REST APIs, and Identity Management (SSO/Entra ID)

Benefits

Comp & perks
  • Coverage for medical, dental, vision
  • Life insurance
  • Disability insurance
  • Retirement plan
  • Employee share purchase program
  • Paid time off

ATS Keywords

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Hard Skills & Tools
Windows ServerIISSQL ServerPowerShellSQL queriesJSONREST APIsSAML 2.0SSOIdentity Management
Soft Skills
consultative mindsetconflict resolutioneffective communicationownership