Black Spectacles

Product Manager

• Define and sequence priorities with clear business cases (ROI, cost, and time-to-value) and establish a regular review cadence.
• Own customer insight — build a consistent discovery rhythm through customer calls, surveys, and experiments, and communicate insights clearly and practically across teams.
• Develop, prioritize, and maintain the product roadmap in collaboration with stakeholders.
• Define clear, testable requirements, user stories, and acceptance criteria in JIRA and related tools that reflect customer insight and business outcomes.
• Collaborate with design and engineering to scope features and ensure alignment with customer needs.
• Strengthen structure through launch plans, checklists, and decision logs to support collaboration and predictable delivery.
• Track leading indicators and post-launch results, communicating lessons learned and next steps.
• Partner with Engineering to ensure timely, high-quality product releases.
• Apply the right delivery approach for each initiative, drawing on experience with both Agile and Waterfall methodologies.
• Collaborate with Marketing and Sales to coordinate product launches, communications, and go-to-market strategies.
• Build alignment and trust across Engineering, Learning, Marketing, Sales, and Leadership through clear, data-informed communication.
• Ensure alignment on priorities, timelines, and success metrics.
• Serve as a strong advocate for the customer while balancing business needs.
• Mentor and coach an early career teammate on discovery, backlog management, and outcome-driven planning.
• Favor small, testable experiments before large investments.
• Make disciplined trade-offs between opportunity, effort, and business impact, presenting clear ROI or payback expectations.
• Proactively surface constraints and mitigation plans.

Head of Product

Project Manager

• Manage IT and compliance policies, cybersecurity training, and readiness for external audits (e.g., SOC2).
• Ensure strong internal controls and defense systems are in place.
• Maintain organized systems for contracts, renewals, and compliance documentation.
• Guide business planning cycles, Rocks/KPIs, and quarterly/annual strategy sessions.
• Use Bloom Growth (or similar software) to track execution and progress.
• Enforce process documentation standards and maintain one clear operating manual for the company.
• Plan and execute semi-annual company Summits, including scheduling, bookings, logistics, and budgeting.
• Oversee the lifecycle of company-issued laptops and devices (purchasing, shipping, set-up, secure offboarding/disposal).
• Coordinate with vendors for IT support, software installs/updates, and system access.
• Manage SaaS tools and system permissions across the organization.

Operations Manager – Compliance, Project Management

Operations Manager, Compliance and Project Management

• Own major areas of Black Spectacles' SaaS-based online learning platform and eLearning products.
• Translate strategic direction and company vision into actionable product initiatives, features, and roadmap items.
• Develop, prioritize, and maintain the product roadmap in collaboration with stakeholders.
• Research industry trends and customer insights to identify opportunities for innovation and growth.
• Define product requirements, user stories, and acceptance criteria; collaborate with design and engineering to scope features.
• Oversee backlogs and guide cross-functional execution to deliver timely, high-quality releases with Engineering and QA.
• Collaborate with Marketing and Sales to coordinate product launches, communications, and go-to-market strategies.
• Incorporate feedback from Customer Success and end users to drive continuous product improvement.
• Ensure alignment on priorities, timelines, and success metrics across Product, Engineering, Learning/Content, Marketing, Sales, and Customer Success.
• Serve as a strong advocate for the customer while balancing business needs and mentor early career product team members.

Senior Product Manager

Compliance

• Process-driven operations professional role focusing on IT, compliance, and vendor management.
• Own IT systems, equipment lifecycle, compliance initiatives, contracts, insurance, and structured planning cycles.
• Collaborate with leadership, accounting, engineering, and external vendors to ensure secure, compliant operations.
• Plan and execute semi-annual company Summits and support Rocks/KPIs and strategy sessions.
• Enforce process documentation standards and maintain a single operating manual for the company.

Head of Product

Operations Manager – Compliance, Project Management

Operations Manager, Compliance and Project Management

Senior Product Manager

Operations Manager, Technology and Compliance