Business Analyst

• Build and maintain Power BI dashboards for security metrics, vulnerability trends, and operational KPIs.
• Use SQL and scripting (Python preferred) for data extraction, transformation, and analysis.
• Configure and customize secure workflows, access controls, and compliance reporting.
• Analyze PSA & CRM data to identify patterns impacting profitability and operational efficiency.
• Provide day-to-day operational support for services, business systems and processes.
• Troubleshoot and resolve issues related to data integrity, reporting, and system functionality.
• Ensure adherence to operational workflows.
• Process Improvement: Identify gaps in security and operational processes, propose solutions, and assist in implementation.
• Testing & Validation: Support UAT and ensure deliverables meet both business and security requirements.
• Maintain clear documentation for requirements, processes, and compliance standards.

Business Analyst

Product Business Analyst

Lead Business Analyst