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DevOps Engineer – Platform Reliability
BJAKDevOps Engineer responsible for platform reliability, infrastructure stability, and operational resilience for BJAK’s AI automation systems. Collaborate closely with teams across Southeast Asia.
Tech Stack
Tools & technologiesAnsibleAWSAzureCloudDockerGoogle Cloud PlatformGrafanaKubernetesPrometheusTerraform
About the role
Key responsibilities & impact- Own and improve platform reliability across production systems and environments.
- Manage cloud infrastructure, deployment pipelines and runtime environments.
- Design and improve CI/CD workflows to enable safe, fast and repeatable releases.
- Build and enhance monitoring, alerting, logging and system observability.
- Lead incident response efforts and perform structured root cause analysis.
- Improve system resilience through redundancy, failover and recovery mechanisms.
- Work with engineering teams to reduce production risk through better deployment and system design practices.
- Strengthen infrastructure security, access control and secrets management.
- Support reliability for business-critical workflows across multiple countries and services.
- Continuously improve operational discipline, uptime and system stability.
Requirements
What you’ll need- Experience in DevOps, SRE, platform engineering or infrastructure-focused roles.
- Strong understanding of cloud infrastructure, CI/CD pipelines and deployment systems.
- Experience with production monitoring, alerting and incident management practices.
- Ability to troubleshoot infrastructure and production issues in a structured and calm manner.
- Strong understanding of reliability engineering principles (availability, fault tolerance, recovery).
- Experience supporting business-critical or high-availability systems.
- Strong ownership mindset during incidents and operational failures.
- Practical judgment on reliability, performance, security and cost trade-offs.
- Comfortable working closely with engineering teams in fast-paced environments.
- Low ego, disciplined and focused on long-term system stability.
- Bonus Points: Experience with AWS, GCP, Azure or similar cloud platforms.
- Experience with Kubernetes, Docker or container orchestration.
- Experience with infrastructure-as-code tools (Terraform, Ansible, Pulumi, etc.).
- Experience with observability stacks (Prometheus, Grafana, ELK, Datadog, etc.).
- Experience with zero-downtime deployments, blue-green or canary release strategies.
- Experience supporting distributed or high-traffic production systems.
- Strong knowledge of security best practices in cloud infrastructure.
- Experience in fintech, insurance or regulated industry environments.
- Contributions to platform reliability or infrastructure scaling initiatives.
Benefits
Comp & perks- Build Reliable AI Platform Infrastructure – Support systems powering end-to-end insurance automation.
- High-Impact Engineering – Solve real-world reliability and scaling challenges.
- Global Engineering Team – Work with experienced engineers across multiple countries.
- Fully Remote – Work remotely from China while collaborating with our Malaysia-based teams.
- International Exposure – Build systems used across Southeast Asia markets.
- Learning & Development Budget – Support continuous technical growth and certifications.
- High Ownership Environment – Strong autonomy over infrastructure and reliability strategy.
- Modern Engineering Culture – Focus on stability, observability and engineering excellence.
- Competitive Compensation – Attractive salary package based on experience and impact.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
DevOpsSite Reliability EngineeringPlatform EngineeringCloud InfrastructureCI/CD PipelinesProduction MonitoringIncident ManagementReliability Engineering PrinciplesInfrastructure-as-CodeObservability Stacks
Soft Skills
TroubleshootingOwnership MindsetPractical JudgmentCollaborationDisciplineFocus on Long-Term StabilityCalm Under PressureLow EgoOperational DisciplineStructured Problem Solving