BJAK

Chief of Staff

BJAK

full-time

Posted on:

Location Type: Hybrid

Location: Petaling Jaya • Malaysia

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Job Level

Lead

About the role

  • Serve as the trusted extension of the CEO's mind, maximizing their effectiveness and strategic focus.
  • Translate the CEO's vision into clear, actionable priorities (OKRs/KPIs) and ensure consistent, rigorous follow-through across all leadership teams.
  • Operate as the central hub of communication, planning, and coordination for the Executive Leadership Team (ELT).
  • Own cross-functional problems and fix them with a bias for speed, structure, and accountability.
  • Help scale the company by building necessary systems and driving momentum in a relentlessly fast-moving environment.
  • Partner directly with the founder/CEO to define, track, and drive progress on company-wide strategic priorities, OKRs, and critical initiatives.
  • Prepare high-quality briefings, analysis, and recommendations to support C-level decision-making and strategically optimize the founder/CEO's time and focus.
  • Lead and facilitate core leadership forums (ELT meetings, off-sites), driving clear agendas, documentation, and ensuring cross-departmental alignment and execution momentum.
  • Draft and refine polished communication materials for internal teams, the Board, and investors, serving as a key liaison across departments.
  • Lead and execute high-priority, complex projects that do not have a natural departmental owner, supporting strategic initiatives from planning through execution.
  • Identify operational gaps or inefficiencies across the business and proactively coordinate the solutions and systems required to enable company-wide scale.

Requirements

  • 5+ years of experience in management consulting, corporate strategy, business operations, or a previous Chief of Staff role in high-growth startups.
  • Proven ability to manage complex, cross-functional projects with minimal direction and significant accountability.
  • Strong critical thinking, strategic planning, and executive-level communication skills.
  • Experience working directly with C-level executives/founders and handling high-stakes, sensitive work.
  • Maturity, discretion, and sound judgment - especially when navigating sensitive or high-pressure situations.
  • Bonus: Background in fintech, digital platforms, or founder-led companies.
  • Must be based in Malaysia and able to work from our HQ in Petaling Jaya as required.
Benefits
  • Above-market compensation for top-tier performance
  • Fast-track opportunity to grow into senior leadership roles (e.g., GM, COO, or operational leadership)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
OKRsKPIsstrategic planningproject managementbusiness operationsdata analysiscommunication materialsbriefing preparationcross-functional problem solvingexecution momentum
Soft Skills
critical thinkingstrategic focuscommunication skillsmaturitydiscretionsound judgmentleadershipcoordinationaccountabilityrelationship management