Chief of Staff

BJAK

Chief of Staff at BJAK supporting the CEO in strategic initiatives and operational excellence. Leading complex projects and driving alignment across the Executive Leadership Team in a high-growth environment.

Posted 4/15/2026full-timePetaling Jaya • 🇲🇾 MalaysiaLeadWebsite

About the role

Key responsibilities & impact

Serve as the trusted extension of the CEO's mind, maximizing their effectiveness and strategic focus.
Translate the CEO's vision into clear, actionable priorities (OKRs/KPIs) and ensure consistent, rigorous follow-through across all leadership teams.
Operate as the central hub of communication, planning, and coordination for the Executive Leadership Team (ELT).
Own cross-functional problems and fix them with a bias for speed, structure, and accountability.
Help scale the company by building necessary systems and driving momentum in a relentlessly fast-moving environment.
Partner directly with the founder/CEO to define, track, and drive progress on company-wide strategic priorities, OKRs, and critical initiatives.
Prepare high-quality briefings, analysis, and recommendations to support C-level decision-making and strategically optimize the founder/CEO's time and focus.
Lead and facilitate core leadership forums (ELT meetings, off-sites), driving clear agendas, documentation, and ensuring cross-departmental alignment and execution momentum.
Draft and refine polished communication materials for internal teams, the Board, and investors, serving as a key liaison across departments.
Lead and execute high-priority, complex projects that do not have a natural departmental owner, supporting strategic initiatives from planning through execution.
Identify operational gaps or inefficiencies across the business and proactively coordinate the solutions and systems required to enable company-wide scale.

Requirements

What you’ll need

5+ years of experience in management consulting, corporate strategy, business operations, or a previous Chief of Staff role in high-growth startups.
Proven ability to manage complex, cross-functional projects with minimal direction and significant accountability.
Strong critical thinking, strategic planning, and executive-level communication skills.
Experience working directly with C-level executives/founders and handling high-stakes, sensitive work.
Maturity, discretion, and sound judgment - especially when navigating sensitive or high-pressure situations.
Bonus: Background in fintech, digital platforms, or founder-led companies.
Must be based in Malaysia and able to work from our HQ in Petaling Jaya as required.

Benefits

Comp & perks

Above-market compensation for top-tier performance
Fast-track opportunity to grow into senior leadership roles (e.g., GM, COO, or operational leadership)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

OKRsKPIsstrategic planningproject managementbusiness operationsdata analysiscommunication materialsbriefing preparationcross-functional problem solvingexecution momentum

Soft Skills

critical thinkingstrategic focuscommunication skillsmaturitydiscretionsound judgmentleadershipcoordinationaccountabilityrelationship management