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About the role
- Turn the CEO’s vision into clear operational priorities.
- Drive company-wide execution and accountability.
- Oversee and optimize operations across multiple departments.
- Identify bottlenecks, solve problems, and implement scalable systems.
- Ensure every initiative moves the company closer to its goals.
- Work with the CEO to define and track strategic goals, OKRs, and company initiatives.
- Convert strategic plans into actionable operational roadmaps.
- Identify process gaps, eliminate inefficiencies, and scale high-impact initiatives.
- Ensure timely alignment and delivery across departments.
- Oversee daily operations to ensure productivity and compliance.
- Manage timelines, reporting, collections, and invoice issuance.
- Establish standard operating procedures and monitor performance.
- Drive execution discipline and consistency across teams.
- Oversee billing, collections, and operational cost management.
- Ensure timely and accurate documentation of financial activities.
- Collaborate with Finance to manage budgets and optimize spending.
- Provide regular performance and progress updates to senior management.
- Prepare data, analysis, and recommendations for executive decision-making.
- Prioritize and manage the CEO’s operational agenda and communication.
- Draft professional materials for internal teams, partners, and board members.
- Lead and structure leadership meetings, off-sites, and project reviews.
- Work closely with department heads to resolve issues and maintain progress.
- Strengthen collaboration between Finance, HR, Marketing, Operations, and Medical Affairs.
- Track and report operational performance metrics.
- Identify trends, issues, and opportunities for improvement.
- Conduct client and stakeholder feedback sessions to enhance service quality.
- Lead strategic, cross-functional projects from start to completion.
- Build and implement operational systems that support scaling.
- Ensure projects are delivered on time and produce measurable outcomes.
Requirements
- 5+ years in consulting, business operations, or strategy (startup or high-growth preferred).
- Proven ability to lead complex, cross-departmental initiatives.
- Strong analytical, problem-solving, and communication skills.
- Experience working directly with senior executives.
- Deep understanding of operations, finance, and execution strategy.
- Sound judgment, discretion, and reliability in high-stakes work.
- Bonus: Experience in fintech, digital platforms, or founder-led companies.
Benefits
- Competitive, performance-based compensation.
- Direct involvement in company strategy and execution.
- Opportunity to shape high-impact, cross-functional initiatives.
- Career progression toward GM, COO, or other senior roles.
- A culture built on speed, ownership, and accountability.
- Flat structure — no politics, just results.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operational prioritiesOKRsstandard operating proceduresfinancial activitiesoperational performance metricsdata analysisbudget managementprocess optimizationproject managementscalable systems
Soft Skills
leadershipcommunicationanalytical skillsproblem-solvingcollaborationexecution disciplinereliabilitystrategic thinkingtimelinessstakeholder engagement