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Client Service Associate
BizIQ - Smart Growth MarketingManage Google Business Pages for small to medium-sized businesses at BizIQ. Optimizing information, boosting local search rankings, managing customer reviews, and ensuring data accuracy.
About the role
Key responsibilities & impact- Claim and verify Google Business Pages for small to medium-sized business accounts
- Optimize business listings with accurate and compelling information, ensuring alignment with client branding
- Implement local search optimization strategies to enhance businesses' visibility on Google
- Conduct keyword research and integrate relevant terms to improve local search rankings
- Ensure the accuracy and consistency of business information across all online platforms
- Collaborate with clients to gather and update relevant details for optimal online representation
- Track and report on the performance of Google Business Pages, providing insights and recommendations for improvement
- Utilize analytics tools to measure the impact of local optimization efforts
- Effectively conduct onboarding calls with new and existing clients to review important details about their account and/or business information
- Actively contribute to the success of new hires by being available to assist with onboarding, peer training, and knowledge sharing as needed
- Be open to participating in special projects or cross-functional initiatives that support team goals, operational improvements, or strategic company objectives
Requirements
What you’ll need- Experience in a similar role within a client facing or digital marketing industry is required
- Experience in a remote setting with communicating over text, email and video is preferred
- Associates or Bachelor’s degree in marketing, business, or related field, is a big plus
Benefits
Comp & perks- United Health Medical plans (with Company HSA Contribution)
- MetLife Dental plans
- Vision plan
- Life Insurance
- Disability Insurance
- 15 days of PTO accrued annually
- 6 paid holidays
- 4 floating holidays
- 401K
- Inclusive and supportive parental leave policy
- BizBucks rewards program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
local search optimizationkeyword researchanalytics toolsGoogle Business Pages management
Soft Skills
client communicationcollaborationonboardingpeer trainingknowledge sharing
Certifications
Associates degree in marketingBachelor’s degree in marketing