BizIQ - Smart Growth Marketing

Account Manager, SEO, SMM & Paid Ads

BizIQ - Smart Growth Marketing

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $55,000 - $70,000 per year

Job Level

JuniorMid-Level

About the role

  • Serve as the primary point of contact for clients and manage their accounts, handling any updates, changes, or inquiries that may arise.
  • Monitor account performance and identify opportunities for improvement or growth.
  • Develop and maintain strong relationships with clients to ensure their ongoing satisfaction and to better understand their needs and goals.
  • Communicate regularly with clients through phone calls, emails, and meetings, providing updates and addressing any concerns.
  • Collaborate with internal teams, such as marketing, design, and content creation, to ensure client projects are executed efficiently and effectively.
  • Regularly analyze and report on client's digital marketing performance, including metrics such as website traffic, social media engagement, and conversion rates.
  • Provide recommendations for optimization and improvement based on these insights.
  • Work to retain clients by ensuring their satisfaction with the company's services and addressing any potential issues before they escalate.
  • Identify opportunities for upselling additional services or products that could benefit clients' business goals.
  • Effectively present company services to clients and prospects using tools such as PowerPoint or Google Slides, while maintaining a professional presence on camera.
  • Be open to participating in special projects or cross-functional initiatives that support team goals, operational improvements, or strategic company objectives.

Requirements

  • 2+ years minimum of Account Management experience, in an SEO or Marketing Agency setting.
  • 2+ years of experience in a sales-based position within a metrics driven organization.
  • A College Degree in Marketing, Sales, Business or other related field is a big plus.
Benefits
  • Health Benefits: United Health Medical plans (with Company HSA Contribution)
  • MetLife Dental plans
  • Vision plan
  • Life Insurance
  • Disability Insurance
  • Paid Time Off: 15 days of PTO accrued annually
  • 6 paid holidays
  • 4 floating holidays
  • Retirement Savings: 401K
  • Parental leave: Inclusive and supportive parental leave policy
  • Peer-to-peer Recognition: We call it BizBucks - a rewards program where you can receive weekly prizes Including Amazon gift cards or other prices.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account managementdigital marketingSEOsalesmetrics analysisperformance reportingupsellingclient relationship managementproject executionoptimization recommendations
Soft skills
communicationclient satisfactioncollaborationproblem-solvingpresentation skillsrelationship buildingorganizational skillsadaptabilityteamworkprofessionalism