Lead digital content strategy to ensure ACF web and intranet content is user-centered, mission-aligned, and compliant with federal standards.
Oversee content creation, editing, publishing, and maintenance within the enterprise Drupal CMS, ensuring accuracy, clarity, and consistency.
Support Section 508 and WCAG compliance and adherence to the 21st Century IDEA across all digital communications.
Optimize content performance through analytics, SEO strategy, metadata management, and structured content best practices.
Collaborate within Agile teams, participating in sprint planning, backlog refinement, and cross-functional coordination with UX, development, and project management teams.
Support user research and human-centered design efforts, incorporating usability findings, journey maps, and stakeholder insights into content improvements.
Manage and prioritize content requests and tickets, ensuring timely delivery of updates and rapid-response communications when needed.
Contribute to governance and workflow improvements, helping refine publishing standards, content lifecycle processes, and distributed authoring models.
Develop training materials and provide guidance to federal stakeholders and content contributors on CMS usage, editorial standards, and best practices.
Provide strategic communications counsel to ACF stakeholders, translating complex policy and programmatic information into accessible, actionable digital content.

Requirements

Bachelor's degree in a relevant field, plus at least 7 years of related experience in communications, content strategy or a similar field
Excellent stakeholder management skills – ability to communicate effectively with a wide range of audiences
Excellent organizational skills – ability to manage multiple content calendars
Strong content strategy skills
Demonstrated experience with digital content creation, preferably working in a Drupal CMS environment
Experience with analyzing and distilling SEO data
Creative-thinker and problem-solver interested in participating in brainstorming sessions and improving best practices
Must be able to obtain and maintain a Public Trust security clearance.

Benefits

Flex hours
401K with matching incentive
Parental Leave
Medical/dental/vision benefits
Flex Spending Account
Company provided short-term disability and life insurance
Commuter benefits
Paid Time Off (PTO)
11 Paid holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

content strategydigital content creationSEOanalyticsmetadata managementuser researchhuman-centered designAgile methodologyDrupal CMScontent lifecycle processes

Soft Skills

stakeholder managementorganizational skillscommunicationcreative thinkingproblem-solvingcollaborationprioritizationtraining and guidance

Certifications

Bachelor's degreePublic Trust security clearance