Bixal

Technical Product Manager

• Define and drive the technical product strategy for the platform, aligning system architecture, platform capabilities, and integrations to measurable business and operational outcomes.
• Translate complex technical constraints into clear, actionable requirements and roadmaps that engineering teams can execute against.
• Lead large-scale modernization work, including platform evolution, service decomposition, and migrations, while protecting system stability and keeping delivery moving.
• Prioritize and sequence work across multiple teams, balancing technical dependencies, risk, performance, and long-term maintainability.
• Partner hands-on with engineering, platform, data, and design teams to resolve ambiguity and make sound tradeoffs.
• Communicate technical decisions, risks, and tradeoffs clearly to senior government stakeholders.
• Other relevant duties as qualified/trained to perform.

Staff Technical Product Manager

Software Engineer

• Design, develop, test, and deploy native mobile applications supporting FEMA digital services, ensuring alignment with federal digital experience standards and IDEA requirements
• Develop and maintain mobile applications using technologies such as Java, JavaScript, and open-source mobile frameworks, integrating with backend systems built on Ruby-on-Rails, PHP, and MySQL
• Perform full-stack development activities, including front-end mobile interfaces and backend service integration to support dynamic, data-driven applications
• Support all phases of the Systems Engineering Life Cycle (SELC), including requirements analysis, design, development, testing, deployment, and documentation
• Conduct routine maintenance, including implementing security patches, resolving defects, and ensuring compliance with DHS/FEMA cybersecurity and vulnerability remediation requirements
• Develop and execute comprehensive test plans, including functional, regression, and Section 508 accessibility testing for mobile applications
• Collaborate with UX/CX teams to implement human-centered design principles and ensure consistent, accessible, and user-friendly mobile experiences
• Integrate mobile applications with cloud-based environments (e.g., AWS), APIs, analytics platforms, and third-party systems to enable scalable and data-informed services
• Utilize ticketing systems and agile practices to manage development tasks, provide status updates, and support continuous delivery pipelines
• Monitor mobile application performance and user behavior, providing recommendations for optimization and improved customer experience
• Ensure compliance with Section 508, W3C, and federal accessibility and usability standards across all mobile solutions
• Provide surge support during disaster operations, including rapid development, troubleshooting, and deployment of mobile capabilities as needed
• Other relevant duties as assigned and qualified/trained to perform.

Mobile Application Developer

Account Executive

• Architect and execute data-driven account growth strategies
• Identify and operationalize opportunities for digital transformation
• Partner with delivery and technical leads to align emerging client needs
• Own and manage portfolio P&L
• Lead proactive identification and shaping of new opportunities
• Drive end-to-end capture strategies for complex opportunities
• Collaborate across business development, capture, and proposal functions
• Act as the executive relationship lead, building and sustaining trusted partnerships
• Own the health portfolio’s annual revenue plan and multi-growth forecast

Senior Account Director, Health

Data Analyst

• Assist in creating and updating weekly and monthly reports
• Maintain dashboards tracking: Website traffic and engagement, Email campaign performance, Social media metrics, Customer inquiry trends
• Conduct basic analysis to identify trends and patterns
• Support campaign performance analysis (e.g., email, social, web content)
• Assist with audience segmentation and simple performance comparisons
• Help translate data into clear summaries for team members
• Work with tools such as: Google Analytics (GA4), Excel / Google Sheets, Data visualization tools (Looker Studio or similar)
• Assist in analyzing user behavior (e.g., page views, bounce rates)
• Support UX audits and reporting with data inputs
• Collaborate with senior analysts and cross-functional teams (communications, product, tech)