Monitor exchange systems and operations during weekend shifts, identifying and escalating issues as they arise.
Communicate effectively with on-call engineers and other team members to resolve operational incidents.
Execute scheduled operational tasks, ensuring they run smoothly and without error.
Monitor logs and dashboards to identify and troubleshoot operational issues in real time.
Provide clear, timely status updates during incidents or unusual market activity.
Document operational events and contribute to post-incident reviews.

Requirements

Strong communication skills and the ability to stay calm under pressure.
Comfort working independently during weekend hours with minimal supervision.
Familiarity with monitoring tools and dashboards (Grafana, AWS CloudWatch, or similar).
Basic understanding of financial markets, exchanges, or trading operations.
Experience in operations, NOC, technical support, or a similar role is a plus.
Military, security, or emergency response background is valued.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

monitoring toolsoperational taskstroubleshootingincident managementlog analysispost-incident reviews

Soft Skills

communication skillscalm under pressureindependent workteam collaboration