Bit by Bit Computer Consulting

Solutions Engineer

• Design and lead end-to-end technical solutions across Microsoft 365, Azure, and hybrid environments
• Serve as senior technical authority on complex projects, providing architecture guidance, risk assessment, and escalation support
• Translate business requirements into secure, scalable, and maintainable solutions
• Develop technical roadmaps and modernization strategies aligned to client objectives
• Contribute to internal standards, best practices, and reference architectures
• Lead and execute complex projects including:
• - Microsoft 365 email migrations (cutover, hybrid, tenant-to-tenant)
• - Azure migrations (infrastructure, workloads, and applications)
• - Identity modernization and tenant consolidation initiatives
• - Windows 10 → Windows 11 upgrade programs
• Own projects from design through implementation, validation, and handoff
• Ensure projects are delivered on time, within scope, and aligned to best practices
• Produce high-quality technical documentation, diagrams, and runbooks
• Architect and administer:
• - Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive)
• - Microsoft Intune / Endpoint Manager, including Autopilot and compliance policies
• - Microsoft Entra ID (Azure AD), hybrid and cloud-only identity
• Design and manage Azure environments, including networking (VNets, VPNs, firewalls), compute, storage, governance, and monitoring
• Operate as a generalist across Azure services and solutions
• Architect identity solutions including conditional access, MFA strategies, and lifecycle management
• Support and lead cybersecurity incident response efforts (containment, remediation, recovery)
• Implement security controls aligned with Zero Trust and NIST frameworks
• Provide deep expertise in DNS architecture and troubleshooting
• Design and remediate SMTP/mail flow configurations
• Support web and database infrastructure, including IIS and SQL Server environments
• Partner with Project Managers to ensure alignment with scope, timelines, and milestones
• Track, update, and complete assigned tasks with full ownership
• Proactively identify and escalate risks, blockers, and scope changes
• Provide consistent updates to stakeholders and maintain alignment between technical execution and delivery timelines
• Act as a trusted advisor to clients, translating complex technical concepts into business-friendly language
• Participate in discovery sessions, solution design, and project scoping
• Support pre-sales efforts with technical validation and solution input
• Mentor junior engineers and contribute to team growth and knowledge sharing

Senior Project Engineer – Solutions Architect, Microsoft, Azure

Project Manager

• Support project initiation, scope definition, and SOW development for multiple clients simultaneously.
• Coordinate resources across engineering, service desk, NOC/SOC, and vendor teams to support project execution.
• Track deliverables, dependencies, and milestones using Teamwork or other project management tools.
• Assist with project budgeting, forecasting, and ensuring tasks are executed within financial expectations.
• Work closely with the PMO to enforce MSP-specific governance, including change management, documentation standards, and data governance requirements.
• Prepare and maintain client-facing project documentation, runbooks, and SOPs.
• Align project tasks with existing RMM, PSA, ticketing, and alert management systems.
• Ensure project work is properly logged, scheduled, and tracked through the MSP’s PSA platform.
• Coordinate with dispatch/resource managers to schedule engineering time.
• Maintain awareness of client SLAs and ensure project work does not disrupt operational commitments.
• Assist in handoff to service desk operations after project completion, ensuring proper documentation and knowledge transfer.
• Support user acceptance testing (UAT) and final validation of project deliverables.
• Coordinate device provisioning, deployments, migrations, and system upgrades.
• Ensure project closeout activities are completed, including documentation updates, ticket closure, asset updates, and lessons learned.
• Act as a communication bridge between clients, vendors, engineers, and internal project leads.
• Provide clear, timely updates on project status, risks, and timelines.
• Schedule and facilitate project meetings, capturing action items and distributing minutes.
• Help manage expectations across client leadership and technical teams.

Senior Project Engineer – Solutions Architect, Microsoft, Azure

Project Coordinator, Eastern New York Hours