National Operations Specialist – Student Housing

Bisnow

National Operations Specialist providing strategic direction in student housing operations with 75% travel. Overseeing property management and leading teams across various locations.

Posted 5/28/2026full-timeLos Angeles • California • 🇺🇸 United StatesEntry Level💰 $65,000 - $75,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

budget analysisfinancial managementleasing performancemarketing executionproperty operationsconflict resolutionproject managementoccupancy goalsrevenue strategypricing tactics

Soft Skills

leadershipcoachingteam developmentcommunicationplanningcustomer serviceteam playerdriveneagerness to helppositive community culture

Certifications & Qualifications

Bachelor's degree

Industry Keywords

student housingproperty managementresident experiencemarket competitionlocal businessesuniversity relationsoccupancyrevenue goalsresident mediationtravel requirements

About the role

Key responsibilities & impact

Provide interim on-site leadership and strategic direction alongside Regional Managers during staffing transitions, ensuring operational continuity and performance stability
Lead, coach, and develop site teams including Property Managers, Assistant Managers, Leasing & Marketing Managers, Maintenance, and Community Assistants
Oversee full property operations including leasing performance, marketing execution, financial management, and resident experience to increase occupancy and revenue goals
Step into Property Manager responsibilities when needed, assisting with resident move-out, property turn, and move-in cycles
Analyze budgets and monthly financial statements to identify variances, accruals, and reclasses while maintaining fiscal accountability
Partner with revenue strategy by advising on pricing, concessions, and leasing tactics based on traffic, velocity, and conversion trends
Facilitate resident mediation and conflict resolution to maintain positive community culture and retention
Gain exposure to diverse operational models by traveling across 30+ markets nationwide, expanding business perspective and leadership experience

Requirements

What you’ll need

Bachelor's degree preferred or comparable experience in the student housing space
3+ years' experience as a Property Manager or equivalent role
Knowledge of the market competition, local businesses, and university
Excellent planning to manage a team
Communication with residents, team members, and senior management
Driven individual
True team player eager to help build the business
Eagerness to provide the best resident experience
Excellent project management
Exceptional customer service and resident relations
Desire to travel up to 75%
Live within 1 hour of a major airport

Benefits

Comp & perks

Health (PPO or HSA), dental, and vision
Flexible PTO
13 paid holidays
401K – 100% match up to 5%
Annual review and bonus program
Paid parental leave